Denis Casseus
Kent
Summary
Dynamic security professional with extensive experience at Courtyard by Marriott, excelling in guest services and conflict resolution. Proven ability to enhance safety protocols and effectively collaborate with law enforcement. Strong observational skills and leadership capabilities ensure a secure environment while delivering exceptional customer service. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Courtyard by Marriott
Seattle
03.2025 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Security Guard ( Building)
Teamus Security
Seattle
06.2024 - Current
- Monitoring surveillance cameras, and promptly responding to any suspicious activity or emergencies
- Providing excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed. Give access to visitors and employees to enter the building.
Security Officer
Marriott Fairfield Inn & Suites (Hotel)
Seattle
04.2024 - Current
- Patrolling assigned areas to ensure the safety and security of premises, personnel, and visitors
- Conducting routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Utilizing strong observation skills to identify suspicious behavior or individuals who may pose a threat
Security Officer
Homeland Patrol Division Security, LLC
Seattle
09.2024 - 03.2025
- Enforcing company policies regarding trespassing, loitering, theft prevention, etc
- Conducting routine patrols at scheduled intervals throughout shifts
Security Officer & Valet Parking
Thompson Hotel
Seattle
08.2022 - 06.2024
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
Security Guard
KAEKA GROUP INC.
Tacoma
10.2023 - 02.2024
- Patrolled assigned areas to ensure the safety and security of premises
- Served as a liaison between management and security staff, effectively communicating expectations and addressing concerns
Security Guard
Cascadia Global Security
Kent
02.2021 - 10.2023
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed.
- Checked visitor and Vendors bags, Verified IDs etc.
Security Attendant
American Guard Services
Kent
12.2021 - 05.2022
- Provided exceptional customer service by addressing inquiries from visitors while ensuring their safety within the premises
- Leveraged strong interpersonal skills to effectively communicate with diverse groups of individuals in various situations
- Collaborated with law enforcement agencies during investigations, providing valuable information and assistance as needed
Security Officer
Central Protection
Lynnwood
07.2021 - 02.2022
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Enforced company policies regarding trespassing, loitering, theft prevention, etc.
Warehouse Associate
Macy's
Tukwila
10.2020 - 02.2022
- Utilized handtruck and other equipment to safely transport materials within the warehouse
- Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
Security Agent
Cascadia Global Security
Renton
04.2020 - 10.2020
- Conducted thorough security screenings of individuals and their belongings to ensure compliance with safety protocols
- Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them
Cashier
Total Wine & More
Tukwila
04.2020 - 07.2020
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Overnight House Attendant
Pan Pacific Hotel Seattle
Seattle
01.2017 - 03.2020
- Responded promptly to guest requests for additional supplies or services with a friendly and helpful attitude
- Adhered to established safety protocols while handling cleaning chemicals and operating equipment
- Collaborated with front desk staff to prioritize room assignments based on guest preferences or special requests
- Assisted with deep cleaning projects on a regular basis to maintain the overall cleanliness of the hotel
Laundry Attendant
Four Seasons Hotel
Seattle
09.2017 - 01.2020
- Operated commercial laundry equipment, including washers, dryers, and ironing machines
- Sorted and organized incoming laundry items according to color, fabric type, and care instructions
- Pre-treated stains on garments using appropriate stain removal techniques
- Followed established procedures for washing, drying, folding, and packaging laundry items
- Maintained cleanliness of work area by regularly cleaning machines and removing lint from filters
- Collaborated with team members to prioritize tasks based on urgency and workload demands
Education
Associate - Criminal Justice
California University
California06-2025
Associate's degree - Business Administration
Charter College
Anchorage11.2024
Skills
- Security
- Guest Services
- Catering
- Microsoft Word
- Leadership
- Customer service
- Laundry
- Conflict resolution
- Team collaboration
Certification
- AED Certification, A formal recognition awarded to me after demonstrating a specific level of expertise and competence in a particular area of business.
- Guard Card, Certification offered by Charter College designed to enhance the skills and knowledge of professionals in various business disciplines.
- Business Administration, 11/24, Present, Certification that typically involves completing a series of courses or training programs and passing an examination that tests the individual's understanding of the subject matter.
Awards
- Certificate of appreciation, 06/14, Received a certificate of appreciation from Chihuly Garden & Glass in 2018 for working so hard.
- School year best attendance, 03/08, Selected as student of the year from the staff of my school.
- Employee of the quarter, 09/18, Awarded as employee of the quarter by the staff management of Pan Pacific Hotel.
Languages
- English, Fluent
- French, Fluent
- Creole, Fluent
- Spanish, Intermediate
Languages
English
Professional
French
Professional
Spanish
Elementary
Timeline
Security Officer
Courtyard by Marriott
03.2025 - Current
Security Officer
Homeland Patrol Division Security, LLC
09.2024 - 03.2025
Security Guard ( Building)
Teamus Security
06.2024 - Current
Security Officer
Marriott Fairfield Inn & Suites (Hotel)
04.2024 - Current
Security Guard
KAEKA GROUP INC.
10.2023 - 02.2024
Security Officer & Valet Parking
Thompson Hotel
08.2022 - 06.2024
Security Attendant
American Guard Services
12.2021 - 05.2022
Security Officer
Central Protection
07.2021 - 02.2022
Security Guard
Cascadia Global Security
02.2021 - 10.2023
Warehouse Associate
Macy's
10.2020 - 02.2022
Security Agent
Cascadia Global Security
04.2020 - 10.2020
Cashier
Total Wine & More
04.2020 - 07.2020
Laundry Attendant
Four Seasons Hotel
09.2017 - 01.2020
Overnight House Attendant
Pan Pacific Hotel Seattle
01.2017 - 03.2020
Associate - Criminal Justice
California University
Associate's degree - Business Administration
Charter College
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