Summary
Overview
Work History
Education
Skills
Timeline
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Denis Daley

Asbury Park,NJ

Summary

Proven track record in enhancing customer relationships and sales outcomes, evidenced by robust product knowledge and exceptional service at Climb Global Solutions. Skilled in B2B sales and customer relationship building, consistently exceeding sales targets. Demonstrated leadership in managing and training catering teams, significantly improving client satisfaction and team productivity.

Overview

10
10
years of professional experience

Work History

AE Inside Sales

Climb Global Solutions
04.2022 - Current
  • Developed strong product knowledge through continuous training sessions, staying current with company offerings and updates.
  • Enhanced company reputation by delivering exceptional customer service during all interactions with clients and prospects.
  • Managed a high volume of inbound calls from potential clients seeking information about company products or services.
  • Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.

Catering Supervisor

Restaurant Associates
11.2019 - 03.2020
  • Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
  • Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
  • Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.

Catering Server

Restaurant Associates
09.2014 - 10.2019
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Contributed to team success by cross-training in various roles such as bartender, server assistant, or back of house when necessary.

Education

Bachelor of Arts - Jazz Studies

Montclair State University
Montclair, NJ
06.2018

Skills

  • Customer Relationship Building
  • Upselling and Cross Selling
  • B2B Sales
  • Pipeline Management
  • Goal-oriented mindset

Timeline

AE Inside Sales

Climb Global Solutions
04.2022 - Current

Catering Supervisor

Restaurant Associates
11.2019 - 03.2020

Catering Server

Restaurant Associates
09.2014 - 10.2019

Bachelor of Arts - Jazz Studies

Montclair State University

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Denis Daley