Denis Rama
Charlotte,NC
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Border Concepts
Charlotte, NC
05.2023 - Current
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Drafted, submitted and processed sales contracts for orders received.
- Generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Business Development Intern
Flagship Specialty Partners
Charlotte, NC
04.2022 - 05.2023
- Maintained client information and accounts in company databases.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Created reports and targeted lists to present to upper management.
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles
Exercise Physiologist Intern
Atrium Health Pineville
Charlotte
01.2021 - 05.2021
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Monitored patient for ECG changes, cardiac arrhythmias, blood pressure and symptoms before, during, and after exercise.
- Helped contribute to new online cardiac rehab program by developing an online exercise journal.
Bartender
Bricktops
Charlotte, NC
09.2016 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Master of Science - Master of Health Administration
University of North Carolina At Charlotte
Charlotte, NC12.2023
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Charlotte, NC05.2021
Skills
- Teamwork and Professionalism
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Microsoft Office
- Bilingual (Albanian)
Affiliations
- Medical Group Management Association (MGMA)
Timeline
Inside Sales Representative
Border Concepts
05.2023 - Current
Business Development Intern
Flagship Specialty Partners
04.2022 - 05.2023
Exercise Physiologist Intern
Atrium Health Pineville
01.2021 - 05.2021
Bartender
Bricktops
09.2016 - 07.2023
Master of Science - Master of Health Administration
University of North Carolina At Charlotte
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte