Denis Rudov
Elmwood Park
Summary
Skilled and motivated worker, primarily focusing on sales and customer service related fields. Highly coachable and result driven. Good track record of satisfactory customer and co-worker relations. Always looking to optimize and adapt to new working conditions as well as improvise when needed. Although my background is related around sales, at heart I have a much bigger passion for hands-on skills and physical work with results. Always willing to learn!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Sales Professional
Labrador & Lullo Life LLC
Lombard
10.2024 - 02.2025
- In my most recent insurance venture, I had the opportunity to be a part of a startup company and played a role in organizing and testing out systems we set up, such as testing multiple lead sources, partnering with different IMOs, and setting up rules and regulations for the future of the company. I helped out with the brand-new office my up-lines recently signed a lease on, and was part of a team that was being built from the ground up. I had set up my own CRM and invested a large portion of my profits into lead generation.
Licensed Insurance Sales Professional
Family First Life
Lombard
08.2023 - 10.2024
- I built a team of two brokers and trained them personally. We went on frequent one-week-long out-of-state trips (nine trips total), as well as local full-day trips, booked our own appointments, and sold insurance face-to-face with clients, as well as selling insurance virtually from anywhere. I had built up my book of business through multiple different carriers and companies, and I had to buy my own leads and find ways to generate them without much help.
- Developed appropriate quotes based on risk information.
- Conducted periodic audits of policy documents to ensure accuracy of information maintained.
Customer Service Cashier
Spizzico Inc
Elmwood Park
06.2021 - 05.2023
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained cleanliness and presentation of stock room and production floor.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Elmwood Park High School
Elmwood Park, IL08-2023
Skills
- Inventory management
- Basic math
- Reliability and punctuality
- Problem resolution
- Service team collaboration
- Good Telephone Etiquette
- Organizational skills
- Excellent communication
- Microsoft Excel
- Collaboration
- Troubleshooting
- Task prioritization
- Customer service
- Critical thinking
Affiliations
- Urban photographer, a love for nature and physical challenges, very crafty and hands on as well as enjoyment in gig work. Science geek.
Accomplishments
- Had a team of 2 salesmen whom I trained and was top producer at my company for a week!
Certification
- Licensed by NIPR to sell Life insurance in 11 states.
Languages
Bulgarian
Professional
References
References available upon request.
Timeline
Insurance Sales Professional
Labrador & Lullo Life LLC
10.2024 - 02.2025
Licensed Insurance Sales Professional
Family First Life
08.2023 - 10.2024
Customer Service Cashier
Spizzico Inc
06.2021 - 05.2023
High School Diploma -
Elmwood Park High School
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