Denis Shvets
Mint Hill,North Carolina
Summary
Dynamic leader with extensive experience at JDS Parcel Inc (Fedex Ground), adept in strategic planning and operations management. Excelled in multi-unit management across states, enhancing operational efficiency and customer satisfaction. Skilled in leadership development and team building, significantly improving staff performance and achieving company goals with a keen focus on customer service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Linehaul District Manager
JDS Parcel Inc (Fedex Ground)
Fort Mill, SC
10.2021 - Current
Managing 3 shifts, multiple stations and multiple states. Working with managers to ensure they are doing their job properly and getting the job done in the most effective way.
Operations Manager
JDS Parcel Inc (Fedex Ground)
Fort Mill, SC
03.2016 - 10.2021
Managing package delivery drivers and tractor trailer drivers on multiple shifts. Ensured everyone operated properly and provided good customer service to our customers.
Package Delivery Driver/Professional Tractor Trailer Driver
JDS Parcel Inc (Fedex Ground)
Fort Mill, SC
03.2015 - 03.2016
Delivering packages to customers and driving a tractor trailer. Swapping trailers for customers and stations. Provided excellent customer service with no accidents or complains from customers or a station.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC05.2012
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Goal Setting and Performance Metrics
- Operations Management
- Customer Relations
- Staff Development
- Team Development
- Multi-unit management
- Decision-Making
- Action Plans
- Team Building Practices
- Interpersonal Communication
- Operations Improvements
- Employee Scheduling
- Team Leadership
- Staff Management
- Conflict Management
- Leadership Development
- Budget Management
- Workforce Development
- Staff Recruiting
- Business Planning
- Business Development
- Business Administration
- Staff Supervision
- Operations Oversight
- Policy Enforcement
- Compliance Monitoring
- Territory Management
- Client Relationship Building
- Negotiation
- Technology proficiency
- Commercial awareness
- Contract Management
- Vendor Management
- Time Management
Certification
CDL Class A (Doubles and Triples Endorsement)
CDL Class A (Doubles and Triples Endorsement)
Professional Tractor Trailer Driver with 10+ years of experience. Trained many drivers on Fedex routes, multiple shifts.
Timeline
Linehaul District Manager
JDS Parcel Inc (Fedex Ground)
10.2021 - Current
Operations Manager
JDS Parcel Inc (Fedex Ground)
03.2016 - 10.2021
Package Delivery Driver/Professional Tractor Trailer Driver
JDS Parcel Inc (Fedex Ground)
03.2015 - 03.2016
High School Diploma -
East Mecklenburg High School