Denise Archer
Warm Springs
Summary
Dynamic professional with a strong work ethic and a proven track record in customer service at Consumer Cellular. Skilled in problem-solving and maintaining high cleanliness standards, I excel in fast-paced environments. Recognized for enhancing workflow efficiency and ensuring compliance, I am committed to delivering exceptional service and operational excellence.
Overview
14
14
years of professional experience
Work History
Dishwasher
Dennys Restaurant
08.2023 - 05.2024
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishware, utensils, and kitchen tools for efficient workflow.
- Assisted in maintaining kitchen safety protocols through proper handling of cleaning chemicals.
- Collaborated with kitchen staff to ensure timely availability of clean dishes during peak hours.
Customer Service Representative
Consumer Cellular
07.2020 - 11.2022
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Utilized CRM systems to track customer interactions and manage follow-ups.
- Adapted quickly to product changes and updates, providing accurate information to customers.
- Collaborated with team members to streamline service processes for efficiency.
Observer
Confederated Tribes Of Warm Springs
10.2017 - 02.2018
- Observed and documented operational processes to identify areas for improvement.
- Collaborated with team members to enhance workflow efficiency and accuracy.
- Assisted in training new staff on compliance and safety protocols.
- Conducted regular quality checks to ensure adherence to organizational standards.
Slot Floor Supervisor
Indian Head Casino
01.2010 - 06.2017
- Supervised daily operations of slot machines ensuring optimal functionality and player satisfaction.
- Trained and mentored new staff on operational protocols and customer service standards.
- Monitored gaming floor activities to maintain compliance with state regulations and internal policies.
- Conducted regular inspections of slot machines to identify maintenance needs and reduce downtime.
- Collaborated with management to implement promotional events, enhancing guest engagement and revenue generation.
- Resolved customer disputes promptly, maintaining a positive gaming experience while upholding casino policies.
Education
Administrative Business Systems - Clerical
Santa Barbra Business
Bakersfield, CA07-2003
High School Diploma -
Shafter High
Shafter, CA06-1988
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Cleaning procedures
- Dishwasher operation
- Safety awareness
- Problem-solving
- Customer service excellence
- Fast-paced environment
Timeline
Dishwasher
Dennys Restaurant
08.2023 - 05.2024
Customer Service Representative
Consumer Cellular
07.2020 - 11.2022
Observer
Confederated Tribes Of Warm Springs
10.2017 - 02.2018
Slot Floor Supervisor
Indian Head Casino
01.2010 - 06.2017
Administrative Business Systems - Clerical
Santa Barbra Business
High School Diploma -
Shafter High
Similar Profiles
Megan PattersonMegan Patterson
Assistant Manager at Dennys RestaurantAssistant Manager at Dennys Restaurant
Allison TallantAllison Tallant
Sever at Dennys RestaurantSever at Dennys Restaurant
RAHUL KUMAR KUMHARRAHUL KUMAR KUMHAR
Cook at Dennys RestaurantCook at Dennys Restaurant
Whitney KalamaWhitney Kalama
Indian Language Teacher at CTWS Culture & Heritage DepartmentIndian Language Teacher at CTWS Culture & Heritage Department
Lazario CoronadoLazario Coronado
Framing Carpenter Contactor at Self Employed WebFraming Carpenter Contactor at Self Employed Web