Denise Balaguer
The Bronx,NY
Summary
Dynamic Accounts Receivable Clerk with proven expertise at Felix Storch in collections and invoice processing. Demonstrated strong time management skills while enhancing financial accuracy and customer satisfaction. Successfully streamlined payment posting and statement reviews, contributing to efficient cash flow and improved operational efficiency.
Overview
17
17
years of professional experience
Skills
Collections
Invoice processing
Time management
Payment posting
Statement review
Bank deposits
Work History
Accounts Receivable Clerk
Felix Storch
The Bronx, NY
02.2014 - 11.2026
- Processed customer invoices and payment transactions accurately and efficiently.
- Assisted in reconciling accounts to ensure accurate financial records.
- Handled customer inquiries regarding account balances and payment status.
- Maintained organized documentation of all accounts receivable activities.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Order Management Specialist
Felix Storch
The Bronx, NY
10.2009 - 02.2014
- Processed customer orders efficiently using ERP systems to ensure accurate fulfillment.
- Collaborated with cross-functional teams to resolve order discrepancies and enhance customer satisfaction.
- Monitored inventory levels and coordinated replenishment efforts to prevent stockouts and delays.
- Developed training materials for new hires, improving onboarding process and reducing ramp-up time.
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Collaborated with finance teams for timely payment processing and accurate financial reporting.
- Fielded Number incoming calls daily and addressed order questions and concerns to serve customer needs.
Timeline
Accounts Receivable Clerk
Felix Storch
02.2014 - 11.2026
Order Management Specialist
Felix Storch
10.2009 - 02.2014