Denise Bautista
Waldorf,Maryland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent problem-solver with resourceful approach to challenges and organized style. Dependable candidate successful at managing multiple priorities with a positive attitude. Excellent communicator with focus on results. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate - Fine Jewelry
Macy's Inc.
12.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Student Nurse - Emergency Department
UM Upper Chesapeake Medical Center
08.2022 - 12.2022
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Contributed towards a positive work environment by maintaining open lines of communication with colleagues at all levels of the organization.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Exhibited flexibility in adapting to changing priorities within fast-paced healthcare settings while maintaining a high level of professionalism.
Sales Associate
Build-A-Bear
12.2020 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Student Nurse - Orthopedic Unit
UM St. Joseph Medical Center
01.2022 - 05.2022
- Participated in team meetings to discuss patient progress and plan for care.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
Student Nurse - Psychiatric
Sheppard Pratt - Baltimore/Washington Campus
01.2022 - 05.2022
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Crew Member
Dunkin Donuts
07.2019 - 11.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Took orders, prepared meals, and collected payments.
Education
BBA - Human Resource Manangement
University of Maryland Global Campus
Online12.2025
Nursing
University of Maryland School of Nursing
Baltimore, MDPre-Health Professionals
College of Southern Maryland
La Plata, MDHigh School Diploma -
North Point High School
Waldorf, MD05.2019
Skills
- CPR / Basic Life Support
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Data Entry
- Critical Thinking
Certification
- CPR / Basic Life Support Training
Languages
English
Native or Bilingual
Tagalog
Limited Working
Timeline
Sales Associate - Fine Jewelry
Macy's Inc.
12.2023 - Current
Student Nurse - Emergency Department
UM Upper Chesapeake Medical Center
08.2022 - 12.2022
Student Nurse - Orthopedic Unit
UM St. Joseph Medical Center
01.2022 - 05.2022
Student Nurse - Psychiatric
Sheppard Pratt - Baltimore/Washington Campus
01.2022 - 05.2022
Sales Associate
Build-A-Bear
12.2020 - 08.2022
Crew Member
Dunkin Donuts
07.2019 - 11.2020
BBA - Human Resource Manangement
University of Maryland Global Campus
Nursing
University of Maryland School of Nursing
Pre-Health Professionals
College of Southern Maryland
High School Diploma -
North Point High School