Denise Bishop
Pensacola,FL
Summary
Dedicated Sterilization Technician at Speck Endodontics with expertise in infection control and instrument decontamination. Proven ability to enhance operational efficiency while ensuring compliance with health standards. Strong communicator, adept at collaborating with teams to maintain high-quality patient care and safety protocols. Committed to continuous improvement in sterilization processes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Dental Assistant
Speck Endodontics
12.2020 - 03.2026
- Assisted in patient preparation and management, ensuring comfort during procedures.
- Maintained cleanliness and organization of dental instruments and equipment.
- Supported the dentist with endodontic procedures, enhancing workflow efficiency.
- Communicated effectively with patients regarding treatment plans and post-operative care.
- Educated patients on oral hygiene practices to promote overall dental health.
- Collaborated with team members to improve clinic processes and patient experience.
- Monitored inventory levels of dental supplies, facilitating timely replenishment orders.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sterilization Technician
Speck Endodontics
12.2020 - 03.2026
- Operated sterilization equipment to ensure compliance with health and safety standards.
- Prepared surgical instruments for dental procedures by effectively following sterilization protocols.
- Monitored sterilization cycles to maintain optimal performance of equipment and processes.
- Assisted in maintaining inventory of sterilization supplies, ensuring timely availability for operations.
- Conducted routine maintenance checks on sterilization machinery, identifying issues proactively.
Pack and Ship
Netrush
12.2019 - 11.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Guest Service Representative
The Ark Encounter
07.2016 - 10.2019
- Assisted guests with inquiries, providing accurate information and resolving issues promptly.
- Managed front desk operations, ensuring smooth check-in and check-out processes for visitors.
- Facilitated customer feedback collection to enhance service quality and guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization in the guest service area.
- Developed promotional materials to inform guests about upcoming events and activities at the venue.
- Utilized ticketing software to process sales and track inventory effectively, enhancing operational flow.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Kitchen Staff Member
Boonedocks Pub & Grub
03.2015 - 10.2018
- Prepared ingredients according to recipes, ensuring freshness and quality for menu items
- Maintained cleanliness of kitchen equipment and workstations to comply with health standards
- Assisted in assembling dishes for service, focusing on presentation and accuracy
- Collaborated with team members to streamline food preparation processes and improve efficiency
- Operated kitchen equipment safely, adhering to safety protocols during food preparation tasks
- Adapted quickly to changing priorities during peak hours, maintaining high service standards
- Supported training of new staff on kitchen procedures and best practices for safety and hygiene
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
Expanded Duty Dental Assistant
Thad Thomas
05.1998 - 03.2016
- Assisted in patient care, ensuring comfort and understanding during procedures.
- Prepared treatment rooms, instruments, and materials for endodontic procedures.
- Educated patients on post-operative care and dental hygiene practices.
Education
High School Diploma - Required
Dixie Heights HS
Fort Mitchell, KY05-1984
Skills
Instrument decontamination
Personal protective equipment
Infection control expertise
Cross-contamination prevention
Certification
X-RAYS
Expanded Duties. Dental Assistant
Timeline
Dental Assistant
Speck Endodontics
12.2020 - 03.2026
Sterilization Technician
Speck Endodontics
12.2020 - 03.2026
Pack and Ship
Netrush
12.2019 - 11.2020
Guest Service Representative
The Ark Encounter
07.2016 - 10.2019
Kitchen Staff Member
Boonedocks Pub & Grub
03.2015 - 10.2018
Expanded Duty Dental Assistant
Thad Thomas
05.1998 - 03.2016
High School Diploma - Required
Dixie Heights HS