Oracle
Denise Brown
Credit & Collections Analyst
Mckinney,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Credit & Collections Analyst
Altice USA
Plano, TX
08.2021 - Current
- Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Minimized accounts receivable collections and reconciled customer billings and statements.
- Performed credit reviews on corporations to assess financial conditions.
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Participated in team-building activities to enhance working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Credit Analyst
McLane Food Service
Carrollton, TX
01.2019 - 08.2020
- Contacted customers and requested financial documentation and initiated Credit Applications Reviews.
- Assessed credit risk and analyzed P&L Statements and Y/E Financials to determine best payment terms.
- Responsible for setting up new accounts, add-ons, and transfers.
- Created evaluation forms and conducted presentations to upper management for term recommendations.
- Provided all customers with their account and ordering information.
- Read and interpret Credit Agreements and Amendments.
- Ensured prioritization of sensitive and disputed accounts.
- Responsible for assigning accounts to the Credit Representative.
- Issued credit/re-bill on change of ownership transfers, and disputed invoices due to pricing.
- Maintained open line of communication with customers for all new store add on requests.
- Daily reporting to the Director of Credit.
- Led projects and analyzed data to identify opportunities for improvement.
Credit Manager
Interior Specialists Inc.
Aurora, CO
10.2007 - 07.2018
- Improved DSO from 45 days to 29 days.
- Conducted credit analysis for credit granting up to 75,000.
- Managed a customer portfolio totaling approx. 10 million monthly.
- Commercial collections, business to business.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Obtained and reviewed credit reports, credit references, and financial statements to establish credit limits for new accounts.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
- Developed strategies to expedite payments and customer resolutions.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Referred delinquent accounts to collections department or outside resources.
- Attended ongoing professional training to facilitate accurate and productive credit management.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
Education
Currently Enrolled - Accounting
Collin College
McKinney, TX 11.2019 - Current
Skills
Microsoft Office
VlookUp
Pivot Table
Software
SAP
JD Edwards
AS400
Credit Safe
Lexis Nexis
Dunn & Bradstreet
Equifax & Experian
SalesForce
Eclipse
Sage 100
Get Paid
Bill Trust
Interpersonal Skills
- Motivated and Able to work independently.
- Ability to work with large and small teams.
- Self- starter with the ability to determine priorities, plan, organize and follow through on assignments.
- Ability to multitask, while providing quality, efficient work.
- Excellent communication skills- Oral and written.
- Learns new concepts quickly, and can adapt to change.
Timeline
Credit & Collections Analyst
Altice USA
08.2021 - Current
Currently Enrolled - Accounting
Collin College
11.2019 - Current
Credit Analyst
McLane Food Service
01.2019 - 08.2020
Credit Manager
Interior Specialists Inc.
10.2007 - 07.2018