Denise Bryson
FORTWALTONBEACH
Summary
Detail-oriented pharmacy professional with expertise in pharmacy operations and medication management. Collaborates effectively with healthcare teams to enhance patient outcomes. Experienced in prescription processing and inventory control, ensuring accuracy and regulatory compliance while delivering outstanding customer service.
Overview
36
36
years of professional experience
Work History
Certified Pharmacy Technician
Eglin Satellite Pharmacy
Eglin Air Force Base
02.2025 - Current
- Managed medication preparation and dispensing to ensure accuracy and compliance with regulatory standards.
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Stocked and labeled medications on pharmacy shelves to enhance organization and accessibility for patients. to keep accurate records.
- Completed paperwork for prescriptions and billing, entering prescription to patient profiles.
- Trained new technicians on pharmacy operations and safety protocols, enhancing team efficiency.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
Pharmacy Tech
IV Stat Pharmacy
09.2023 - 02.2025
- Operated medication dispensing robot to enhance accuracy and efficiency in medication preparation
- Entered patient prescriptions into pharmacy system
- Processed billing and insurance claims for customer reimbursements
- Refilled shelves with products to maintain inventory levels
Pharmacy Tech
Winn-Dixie
08.2009 - 09.2023
- Performed duties as a certified and licensed pharmacy technician.
- Resolved customer inquiries on insurance and billing, enhancing patient understanding of coverage.
- Conducted inventory checks and organized stock on shelves to maintain product availability.
- Trained staff on pharmacy software systems, increasing operational efficiency and minimizing errors.
- Mentored junior technicians, enhancing team performance and knowledge of pharmaceutical practices.
- Trained staff on pharmacy software systems, streamlining operations and reducing potential errors.
- Handled customer inquiries regarding insurance and billing.
- Did inventory and stocked shelves.
- Calculated dosage, filled prescriptions, and prepared prescription labels with precision, ensuring patient safety.
Pharmacy Tech
Albertsons
09.1990 - 08.2009
- Started in customer service, then transferred to pharmacy in 1999.
- Worked and trained with a pharmacist to get my PTCB certification.
- Entered prescription details into pharmacy management software to ensure accuracy.
- Addressed billing and insurance claim inquiries to ensure customer satisfaction
- Audited compliance across multiple stores, ensuring adherence to pharmacy regulations
Education
Associate of Arts - Business Management
Okaloosa Walton JR College
NicevilleSkills
- Proficient in ICD-10 coding
- Claims management experience
- Nexius retail management
- Nexius high volume
- Prescription batch processing
- Medication preparation for pickup
- Educational preceptor
- Proficient in managing multiple tasks
- Detail-oriented approach
- Pharmacy operations management
- Effective troubleshooting skills
- Client support
- Accurate data entry
- Proficient in manual and automated dispensing
Personal Information
Title: PTCB Certified Pharmacy Tech
Timeline
Certified Pharmacy Technician
Eglin Satellite Pharmacy
02.2025 - Current
Pharmacy Tech
IV Stat Pharmacy
09.2023 - 02.2025
Pharmacy Tech
Winn-Dixie
08.2009 - 09.2023
Pharmacy Tech
Albertsons
09.1990 - 08.2009
Associate of Arts - Business Management
Okaloosa Walton JR College