AMBER ROSE
Asembia Pharmacy
Colorado Springs,CO
2
Certifications
22
years of professional experience
Certified Pharmacy Technician with extensive experience in pharmacy operations, insurance verification and authorizations, customer service, HIPAA compliance, and team supervision. Skilled in prescription processing, medication compounding, claims resolution, patient support, and accurate data entry.
Work History
Certified Pharmacy Technician
3 Years 6 Months- Manage prior authorizations, pharmacy benefit verification, data entry for new and existing prescriptions, scheduling prescriptions for delivery through a mail order pharmacy and maintaining patient accounts.
- Communicate with patients, providers, and insurance companies while maintaining HIPAA compliance.
- Apply strong time management, accuracy, and organizational skills.
Certified Pharmacy Technician
1 Year 3 Months- Prepared sterile infusions and compounded medications.
- Processed prescriptions, filled medication orders, assisted pharmacists, and managed inventory.
- Provided professional customer service.
Certified Pharmacy Technician
8 Months- Managed sterile pharmacy operations, patient records, prescriptions, bubble packs, and medication compounding.
- Supported pharmacists and provided patient and provider service.
Certified Pharmacy Technician
1 Year 2 Months- Processed prescriptions, compounded medications, maintained inventory, and resolved insurance claims.
- Provided personalized customer service and supported daily pharmacy operations.
Licensed Insurance Agent
5 Months- Licensed in 22 states; handled customer service, sales, account support, and insurance-related inquiries in a call-center environment.
Insurance Authorization Specialist
2 Months- Obtained insurance authorizations and MRI procedures and communicated with providers and patients.
- Maintained HIPAA compliance and resolved authorization issues.
Pharmacy/Medical Billing Representative
8 Months- Assisted providers and members with medical and pharmacy billing, benefits, deductibles, and patient assistance programs.
Certified Pharmacy Technician
2 Years 9 Months- Processed prescriptions, insurance claims, and patient assistance programs.
- Filled Pyxis, Dispill, and bubble packs while maintaining strict PHI compliance.
Certified Pharmacy Technician
5 Months- Processed prescriptions, performed accurate data entry, resolved claims, and provided customer service in a mental health setting.
Supervisor / Certified Pharmacy Technician
1 Year 3 Months- Supervised 18 agents, approved payroll, managed accounts, processed refills and insurance claims, and resolved escalated customer concerns.
Account Manager
1 Year 8 Months- Coordinated patient support and assisted with daily living activities, errands, meals, and personal care while prioritizing patient needs.
Account Manager / Customer Service
1 Year 7 Months- Managed customer accounts, resolved issues, provided floor support, and maintained professional customer communication.
Senior Certified Pharmacy Technician
3 Years 3 Months- Processed prescriptions and patient information, created technician schedules, supervised up to 8 employees, and maintained required pharmacy documentation.
Education
Associate in Pharmacy Technician
Skills
Pharmacy Operations
Prescription Processing
Medication Compounding
Aseptic Technique
Insurance Verification
Prior Authorizations
Medical & Pharmacy Billing
Claims Resolution
HIPAA/PHI Compliance
Inventory Management
Medical Records
Data Entry
Customer Service
Medical Terminology
Medical Coding
ICD-9/ICD-10
Help Desk Support
Microsoft Word & Outlook
Cash Handling
10-Key
Personal Information
Title: Certified Pharmacy Technician (CPhT) | Colorado Springs, CO 80906 | ambervb1981@gmail.com | 719-432-5048
Certification
PTCB License
Timeline
Certified Pharmacy Technician
Asembia Pharmacy
04.2023 - CurrentRead More
Certified Pharmacy Technician
Ben's Family Pharmacy
12.2021 - 03.2023Read More
Certified Pharmacy Technician
Professional Pharmacy
04.2021 - 12.2021Read More
Certified Pharmacy Technician
The Medicine Shoppe
02.2020 - 04.2021Read More
Licensed Insurance Agent
Progressive
09.2019 - 02.2020Read More
Insurance Authorization Specialist
Smart Choice MRI
07.2019 - 09.2019Read More
Pharmacy/Medical Billing Representative
Medi-Share / Christian Care Ministry
09.2018 - 05.2019Read More
Certified Pharmacy Technician
Genoa Healthcare
12.2015 - 09.2018Read More
Certified Pharmacy Technician
AHSPharmstat
07.2015 - 12.2015Read More
Supervisor / Certified Pharmacy Technician
Pharmacy Helpdesk Support
04.2014 - 07.2015Read More
Account Manager
Interim Healthcare
02.2011 - 10.2012Read More
Account Manager / Customer Service
Xerox/ACS
06.2009 - 01.2011Read More
Senior Certified Pharmacy Technician
Walgreens
01.2005 - 04.2008Read More
Intellitec Medical Institute
Associate in Pharmacy Technician
Read More