Rosana Abusaleh
Phoenix,USA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Stoneview Pharmacy
07.2024 - Current
- Fulfillment, non-sterile compounding, customer service and PA
Certified Pharmacy Technician
Curexa Pharmacy
04.2024 - 07.2024
- Fulfillment, data entry
- Reference: 8552970390
Customer Service Representative (Bilingual)
Delivery Care RX
12.2023 - 04.2024
- Certified pharmacy technician (Filling-data entry- adjudication calls - inventory-PA)
- Reason for leaving: cutting off
- Reference: Tony Afshari - Rph on charge, +1 (480) 612-3400
Pharmacist
Lily of Valley
08.2017 - 06.2023
- Receiving and executing physician's prescriptions checking their appropriateness and legality
- Organizing the pharmacy in an efficient manner to make the identification of products easier and faster
- Instruct customers on how and when to take prescribed medications
- Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, and charges, and removing expired and/or damaged meds from the pharmacy's inventory
- Listen carefully to customers to interpret their needs and issues and offer information and advice
- Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels
- Prepare medicine when appropriate using the correct dosages and material for each individual patient
- Keep records of patient history and all activities regarding heavy medication
- Keep abreast of advancements in medicine by attending conferences and seminars and collaborating with other healthcare professionals
- Performing other administrative tasks when needed
- Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
Team leader
Mujaddidion of Jordan
06.2013 - 12.2019
- Developed a work plan for the ensan (Human) project in order to open a project for the least fortunate group of people to enable them to generate income through the project
- Conducted economic feasibility study on the project and determined the budget, profits, losses, pros, negatives, and obstacles that can limit the completion of a project
- Developed full knowledge of the rights of the joint stock company and the right of the Owners
- Maintained a volunteer base through outreach to individuals, community-based organizations and groups, colleges/universities, and corporations as needed
- Responsible for training team members, setting strategy for team and monitoring progress towards goals
- Divided and engaged all volunteers responsible for the project to create a spirit of collaboration and cooperation for the success of projects
Education
Bachelor of Pharmacy -
Applied Science University (ASU)
Amman01.2017
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Insurance billing
- Medication dispensing
- Pharmaceutical calculations
- Manual and automated medication dispensing
- Filling prescriptions
- Team collaboration
- Workflow optimization
- Prescription interpretation
- Pharmacist support
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Insurance verification
- Advanced math skills
- Pharmacy law compliance
- Aseptic techniques
- Inventory management
- Compounding techniques
- Regulatory compliance
- HIPAA
- Updating medication histories
- Staff development
- Drug inventory control
- Sterile technique
- New hire onboarding
- Dosage form preparation
- Prescription verification
- Patient counseling
- Prescription management
- Intravenous admixture preparation
- Pharmacology expertise
- Drug utilization review
- Time management
- Multitasking and organization
- Empathy and patience
- Verbal and written communication
- Medication preparation
- Equipment operation
- Record keeping
- Drug classification
- Billing and coding
- Proper labeling procedures
- Medication storage
- Proper labeling
- FDA and HIPAA compliance
- Pharmacy operations
- Refill requests
- Drug security
- Point of sale systems proficiency
- Insurance confirmation
- Quality assurance and control
- Prescription labeling
- FDA compliance
- Medication safety protocols
- Patient paperwork
- Troubleshooting malfunctioning equipment
- Stocking medications
- Confidentiality and HIPAA
- Interpreting and processing medication orders
- Answering customer questions
- Drug safety
- Supply restocking
- Drug inventory management
- Healthcare regulations
- Operations support
- Processing payments
- Stocking shelves
- Receiving incoming supplies
- Prescription filling
- Medication labels
- Medicare and medicaid process
- Medication therapy management
- Order verification
- FDA drug safety guidelines
- OTC recommendations
- Interpreting orders
- Verifying orders
- Patient education and counseling
- Secure storage of medications
- Record preparation
- Pharmacology
- Attendance oversight
- Supporting pharmacy operations
- Labeling prescriptions
- Billing support
- Insurance reconciliation
- Ordering and stocking medications
- Resolving customer issues
- Certified pharmacy technician (cpht)
- Prioritization and organization
- HIPAA compliance
- Cash register operations
- Relationship building
- Medication storage and labeling
- Insurance processing
Certification
- The Training of Trainers (TOT) Course, The main purpose was to prepare and qualify human cadres for the needs of the labor market using a theoretical and electronic application and a study of realistic cases provided to learners.
- Sell like a Pro Training Course, The main purpose was to learn the basics of buying and selling, customer negotiation, and develop the ability to analyze the personality of the buyer to determine the way to deal with him and convince him of a specific product.
- Certified Pharmacy Technician - Arizona
Telephone - Number
(480) 667-0282
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Certified Pharmacy Technician
Stoneview Pharmacy
07.2024 - Current
Certified Pharmacy Technician
Curexa Pharmacy
04.2024 - 07.2024
Customer Service Representative (Bilingual)
Delivery Care RX
12.2023 - 04.2024
Pharmacist
Lily of Valley
08.2017 - 06.2023
Team leader
Mujaddidion of Jordan
06.2013 - 12.2019
Bachelor of Pharmacy -
Applied Science University (ASU)
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