Denise Castillo Garcia
New York,NY
Summary
Achieved high levels of customer satisfaction through effective communication and problem-solving. Enhanced organizational processes to streamline client service operations. Cultivated a welcoming environment for diverse customer interactions.
Overview
4
4
years of professional experience
Work History
Macys
Sales Associates
02.2026 - Current
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Sales Associate
Bobs Furniture
10.2025 - 11.2026
- Collaborated with team members to maintain optimal store presentation and inventory organization.
- Assisted customers in selecting furniture solutions tailored to individual needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Forever 21
Sales Associates
09.2024 - 05.2025
- Collaborated with team members to maintain a visually appealing showroom environment.
- Processed customer transactions accurately and efficiently at point of sale.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Teacher's Assistant
exalt youth organization
05.2023 - 06.2023
- Assisted lead teacher in developing and implementing lesson plans tailored to student needs.
- Supported classroom management by facilitating group activities and maintaining a positive learning environment.
- Collaborated with educators to assess student progress and modify teaching strategies accordingly.
Education
Associate of Science - Psychology
Bronx Community College
Bronx, NYHigh School Diploma - undefined
High School For Law And Public Service
New York, NY06.2024
Skills
- Customer Engagement
- Time Management
- Supply Inventory
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Attention to details
- Multitasking Abilities
- Excellent communication
- Computer skills
Languages
Spanish
Native or Bilingual
Timeline
Macys
Sales Associates
02.2026 - Current
Sales Associate
Bobs Furniture
10.2025 - 11.2026
Forever 21
Sales Associates
09.2024 - 05.2025
Teacher's Assistant
exalt youth organization
05.2023 - 06.2023
High School Diploma - undefined
High School For Law And Public Service
Associate of Science - Psychology
Bronx Community College