Denise Clogston
Summary
Experienced Bookkeeper with over 20 years in bookkeeping, accounts payable/receivable, payroll, and financial analysis. Expertise in Word, Excel, and PowerPoint, with a strong capability in resolving financial discrepancies. Proven ability to manage multiple priorities and communicate effectively to provide exceptional client support in remote and fast-paced settings.
Overview
35
35
years of professional experience
Work History
Accounting Clerk
Robert Half
Bethel Island, CA
06.2022 - 03.2023
- Performed daily bookkeeping tasks, including accounts payable (A/P) and accounts receivable (A/R), ensuring accurate financial records
- Utilized QuickBooks and other accounting software to record and reconcile transactions, supporting financial statement accuracy
- Verified purchase orders and processed payments, ensuring accuracy and resolving discrepancies efficiently
- Assisted with budgeting and gathered financial data to support timely and accurate reporting
- Responded to inquiries from internal stakeholders, delivering clear communication and effective support on billing and payment issues
- Maintained confidentiality of sensitive financial information and adhered to company policies
- Collaborated with cross-functional teams to resolve financial discrepancies and support process improvements
Customer Service Representative
Robert Half
03.2022 - 06.2022
- Delivered customer service and resolved issues through phone and digital communication channels, enhancing customer satisfaction
- Demonstrated strong written and verbal communication skills while addressing customer questions and concerns
- Managed outgoing calls using auto dialer, ensuring friendly and accurate customer interactions
- Addressed customer questions and concerns through effective written and verbal communication, fostering positive relationships
- Handled remote document signing through Docusign
Customer Service and Accounting Associate
Dave Clogston Construction
01.2017 - 12.2021
- Managed bookkeeping functions in QuickBooks, processing payments, invoices, and cash receipts to maintain accurate financial records
- Prepared customer quotes, timelines, and scope of work, ensuring documentation accuracy and clarity for seamless project execution
- Provided customer support by scheduling appointments, processing amendments, and resolving account issues to enhance customer satisfaction
- Prepared customer quotes, timelines, and scope of work, ensuring accuracy and clarity in documentation
- Worked remotely, maintaining productivity and communication with the team
Financial Services Analyst III
UC Berkeley
01.2011 - 12.2016
- Resolved financial discrepancies and overdrafts, ensuring accurate bookkeeping and reporting
- Researched and resolved financial discrepancies and overdrafts, supporting accurate bookkeeping and reporting
- Coordinated audit responses, gathering and organizing financial, payroll, and contract documentation
- Coordinated audit responses by gathering and organizing financial, payroll, and contract documentation for compliance
- Analyzed procurement data and recommended solutions to mitigate delays and discrepancies
- Supported BluCard reconciliations, maintaining compliance with program requirements
- Provided research support for engineering projects
Financial Services Supervisor 1
UC Berkeley
01.2007 - 12.2011
- Supervised business services unit, managing payroll, accounts payable (A/P), accounts receivable (A/R), and general ledger activities to ensure accurate financial operations
- Guided and resolved payroll and accounting issues for staff and management, enhancing operational effectiveness
- Provided guidance and resolved payroll and accounting issues for staff and management
- Established strong relationships with internal and external stakeholders through effective communication and documentation, fostering collaboration
- Managed parking operations efficiently
Administrative Specialist
Lawrence Livermore Lab
01.2006 - 12.2007
- Coordinated high-level visits, meetings, and complex calendar management for department leadership, ensuring seamless scheduling and effective communication
- Supported classified document needs while collaborating with management and staff to streamline access and enhance information flow
- Created presentations, graphics, and reports using PowerPoint and Excel to facilitate management communication and decision-making
- Supported classified document needs and collaborated with all levels of management and staff
- Collaborated with teams at National Ignition Facility on research projects
Payroll Specialist
Lawrence Livermore Lab
01.2003 - 12.2006
- Processed monthly and bi-weekly payroll for a large employee base, maintaining data integrity
- Processed monthly and bi-weekly payroll for large employee base, ensuring data integrity and timely disbursements
- Conducted system testing for timekeeping, developing test plans and validating results to enhance system reliability
- Identified and tested earning codes in PeopleSoft, ensuring compliance with union contracts and supporting accurate payroll calculations
Executive Assistant
TIMET
01.2000 - 12.2003
- Provided executive support to management, maintaining and updating standard operating procedures(SOPs)
- Created engaging presentations, graphics, and organizational charts to enhance management meetings
- Produced and coordinated quarterly company newsletter content and distribution to keep stakeholders informed
- Facilitated clear communication and documentation among domestic and international teams for improved collaboration
- Conducted quality control inspections to ensure product compliance
Payroll Administrator
Centria
01.1999 - 12.2000
- Processed multi-state payroll using ADP, ensuring accuracy of employee records and payroll data
- Managed employee files, wage attachments, 401K contributions, union dues, and bonds to maintain compliance
- Created and ran customized reports, performed month-end closing, accruals, and journal entries
- Handled and posted cash receipts, enhancing accuracy of financial records
- Processed payroll for employees
Credit Manager
AMF Playmaster
01.1998 - 12.1999
- Managed accounts payable (A/P) transactions and executed month-end closing activities to ensure accurate financial reporting
- Maintained accounts receivable (A/R) ledger and collaborated with collection agencies to enhance cash flow recovery
- Established credit limits for new and existing customers to mitigate risk and support informed credit decisions
- Performed accounting tasks to maintain financial records accurately.
Administrative Assistant
Kelly Services
01.1996 - 12.1998
- Provided administrative support to various companies by creating spreadsheets, presentations, and correspondence to enhance communication and project management
- Scheduled meetings and managed travel arrangements while preparing mass mailings using mail merge to streamline communication processes
- Organized office materials to enhance workflow efficiency
Accounting Assistant
ARL, Inc.
01.1994 - 12.1996
- Managed accounts payable (A/P), cash receipts, and month-end and year-end closing processes to ensure timely financial reporting
- Executed bank reconciliations and supported general ledger (G/L) reconciliations, enhancing accuracy of financial records
- Prepared spreadsheets, forms, and correspondence to support accounting operations
- Organized reservations and meetings for Controller, facilitating effective communication and operational planning
Accounts Payable Accounting Assistant
Lawrence Livermore Lab
01.1988 - 12.1993
- Trained and audited new employees in accounts payable department, enhancing onboarding effectiveness
- Processed accounts payable for multiple locations, facilitating timely and accurate payments to vendors
- Managed month-end and year-end accruals, contributing to accurate financial statement preparation
Education
Certificate -
Valley Commercial College
03.1985
Timeline
Accounting Clerk
Robert Half
06.2022 - 03.2023
Customer Service Representative
Robert Half
03.2022 - 06.2022
Customer Service and Accounting Associate
Dave Clogston Construction
01.2017 - 12.2021
Financial Services Analyst III
UC Berkeley
01.2011 - 12.2016
Financial Services Supervisor 1
UC Berkeley
01.2007 - 12.2011
Administrative Specialist
Lawrence Livermore Lab
01.2006 - 12.2007
Payroll Specialist
Lawrence Livermore Lab
01.2003 - 12.2006
Executive Assistant
TIMET
01.2000 - 12.2003
Payroll Administrator
Centria
01.1999 - 12.2000
Credit Manager
AMF Playmaster
01.1998 - 12.1999
Administrative Assistant
Kelly Services
01.1996 - 12.1998
Accounting Assistant
ARL, Inc.
01.1994 - 12.1996
Accounts Payable Accounting Assistant
Lawrence Livermore Lab
01.1988 - 12.1993
Certificate -
Valley Commercial College