Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Regina Kelley

Fort Worth,Texas

Summary

Proven ability to provide excellent customer service and create merchandise solutions for new and existing customers for over 18 years.

Overview

33
33
years of professional experience

Work History

Accounting Clerk

ACTS Church Ministries
Fort Worth, Texas
01.2004 - Current
  • Maintain expense reports and invoices.
  • Maintain personal profiles and contributions.
  • Maintain folders, files, and church database.
  • Assist with the handling of finances

Assistant Manager

Justin Boot Company
Fort Worth, Texas
05.1995 - Current
  • Manage and motivate sales associates to increase sales and ensure efficiency.
  • Manages cash and product inventory system.
  • Accommodate Customers to their satisfaction.
  • Store Inventory System Management
  • Build customer relationships for present, future, and referral business.
  • Organize training and development for store associates.
  • Trained over 200 customers on maintaining their needs.
  • Suggest new products to customers expanding their needs.
  • Customers follow up to ensure product satisfaction.
  • Handle customer service issues in store and by phone
  • Ship and receive merchandise.

Mailroom Clerk

Star Telegram
Fort Worth, Texas
01.1993 - 01.1995
  • Sorted, distributed mail, and operated various machines.
  • Processed incoming and outgoing mail.
  • Entered and retrieved information using customer database.
  • Maintained company file room.

Education

Iverson Business School
01.2004

Skills

  • Customer Service
  • Team Building
  • Customer Retention
  • Strategic Sales Training
  • Relationship Management
  • Client Needs Analysis
  • Inventory Management
  • Strategic Business Planning
  • Staff Training & Development
  • Major Account Sales
  • Solutions Selling
  • Product Launch
  • Customer Education
  • Problem Solving
  • Team Leadership

Timeline

Accounting Clerk

ACTS Church Ministries
01.2004 - Current

Assistant Manager

Justin Boot Company
05.1995 - Current

Mailroom Clerk

Star Telegram
01.1993 - 01.1995

Iverson Business School
Regina Kelley