DENISE C MORALES
New Windsor,NY
Summary
Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.
Overview
10
10
years of professional experience
Work History
Office Manager (Temporary Assignment)
Hollenbeck Pest Control
New Windsor, NY
01.2026 - 02.2026
- Managed daily administrative operations while supporting HR functions, including onboarding, personnel record maintenance, and attendance tracking.
- Processed invoices, payments, and accounts receivable while maintaining accurate billing and financial records.
- Acted as liaison between office staff, field employees, and management to ensure efficient communication and workflow coordination.
- Maintained organized office systems and documentation to support operational efficiency and compliance.
- Ensured accuracy of customer accounts and billing records while addressing service-related inquiries professionally.
Human Resource Generalist
Westchester Community Opportunity Program (WESTCOP)
Elmsford, NY
04.2024 - 08.2025
- Managed employee records, leave tracking, and HRIS updates while ensuring policy and legal compliance.
- Advised staff on HR policies, benefits, and issue resolution to promote a supportive workplace.
- Assisted in performance management initiatives, including documentation and goal tracking.
HRIS Generalist
Employee Benefits Management Group
Raleigh, NC
10.2022 - 06.2023
- Oversaw maintenance of employee insurance and benefits data in Employee Navigator.
- Conducted audits, resolved discrepancies, and ensured compliance with data accuracy standards.
- Compiled statistical reports to support process improvement initiatives.
Human Resources Coordinator
Millennium Print Group (Subsidiary of Pokémon)
Morrisville, NC
04.2022 - 10.2022
- Utilized iSolved HRIS to process onboarding documentation, update employee data, and maintain accurate personnel records.
- Managed new-hire workflows, including background checks, I-9 verification, and orientation scheduling.
- Supported HR operations by ensuring compliance with company policies and maintaining confidential HR files.
- Streamlined recordkeeping processes and improved data accuracy through efficient database management.
- Assisted the payroll team by reviewing Excel spreadsheets for 800+ employees, verifying pay amounts and deductions, identifying discrepancies, and providing corrections to the Payroll Manager for accurate entry into the payroll system.
Human Resources Specialist
United States Army
Harlem, NY
04.2016 - 01.2019
- Delivered comprehensive HR support, managing onboarding, personnel files, and confidential documentation.
- Conducted background checks, maintained compliance, and prepared recurring reports.
- Recognized for accuracy, reliability, and confidentiality in all administrative processes.
Education
Bachelor's Degree - Business Administration Management/Marketing
The College of Westchester
White Plains, NY05-2026
Associate of Applied Science - Business Administration Management/Marketing
The College of Westchester
White Plains, NY05-2022
Skills
HR Systems & Software:
ADP, Isolved, Employee Navigator, QuickBooks, Pest Routes
Recruitment & Onboarding:
Employee onboarding, background checks, and new hire documentation
Employee Relations & Compliance:
Employee relations, HR policy implementation, benefits administration, leave administration
Payroll & Records Management:
Payroll processing, records management, HRIS data management, data entry, reporting & data audits
Administrative & Technical Skills:
Microsoft Office Suite, Google Workspace
Collaboration & Communication:
Team collaboration, cross-functional support
Reporting & Analytics:
HR reporting, data tracking, compliance documentation
Timeline
Office Manager (Temporary Assignment)
Hollenbeck Pest Control
01.2026 - 02.2026
Human Resource Generalist
Westchester Community Opportunity Program (WESTCOP)
04.2024 - 08.2025
HRIS Generalist
Employee Benefits Management Group
10.2022 - 06.2023
Human Resources Coordinator
Millennium Print Group (Subsidiary of Pokémon)
04.2022 - 10.2022
Human Resources Specialist
United States Army
04.2016 - 01.2019
Bachelor's Degree - Business Administration Management/Marketing
The College of Westchester
Associate of Applied Science - Business Administration Management/Marketing
The College of Westchester