Denise Dahl
Franklinville,NJ
Summary
Results-driven professional in retail sales and merchandising management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Celebrated for unique management strategies and strong work ethic
Overview
21
21
years of professional experience
1991
1991
years of post-secondary education
Work History
Market Manager
Bell Nursery
Elkridge, Maryland
01.2021 - 11.2025
- Facilitated strong teamwork and collaboration among the team
- Maintained budget efficiency while maintaining customer satisfaction
- Oversaw merchandising standards and improved best practices through improved communication
- Trained staff on product knowledge and effective customer engagement techniques.
- Monitored competitor activities to adapt marketing strategies accordingly.
- Conducted interviews, made hiring decisions matching appropriate skill level to job and evaluated team member performance.
Regional Merchandising Manager
Hopewell Nursery
Bridgeton, New Jersey
08.2020 - 01.2021
- Built a merchandising team from the ground up. Responsible for all hiring, training and ongoing development of the team
- Trained staff on merchandising techniques and product knowledge
- Managed inventory levels to ensure optimal stock
- Conducted regular store visits to ensure compliance with merchandising standards.
Sales Account Manager
Hopewell Nursery
Bridgeton, New Jersey
08.2017 - 01.2020
- Managed client relationships to ensure satisfaction and retention.
- Prepared sales reports to track performance and identify opportunities.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Coordinated with other departments regarding order status updates and delivery schedules.
- Ordered all inventory for assigned territory based on demographic needs
Regional Merchandising Manager
Stinchcomb Associates
Franklinville, New Jersey
03.2005 - 08.2017
- Trained staff on merchandising techniques and product knowledge
- Coordinated visual merchandising layouts to attract customers and maximize sales.
- Evaluated existing procedures and processes related to merchandising operations, making necessary recommendations for improvement.
- Ensured that each store was properly stocked according to seasonal demand
- Conducted regular store visits to ensure compliance with merchandising standards.
- Developed and implemented regional merchandising strategies to increase sales.
Education
Deptford High School
Deptford , NJ01-1990
Skills
- Visual merchandising
- Team management
- Budget management
- Sales strategy
- Problem solving
- Effective communication
- Staff development
- Time management
- Process improvement
- Schedule coordination
- Multitasking Abilities
- Account management
- Verbal and written communication
- Performance evaluations
- Teamwork
Timeline
Market Manager
Bell Nursery
01.2021 - 11.2025
Regional Merchandising Manager
Hopewell Nursery
08.2020 - 01.2021
Sales Account Manager
Hopewell Nursery
08.2017 - 01.2020
Regional Merchandising Manager
Stinchcomb Associates
03.2005 - 08.2017
Deptford High School