Denise Dias
Newark,NJ
Summary
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
11
11
years of professional experience
Work History
Police Officer
Public Server of the State of MG
GV, MG - Brazil
08.2011 - 11.2018
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Observed court proceedings related to cases involving police work.
- Prepared detailed reports on incidents and arrests made.
- Provided security at public events such as parades, concerts, or sporting events.
- Developed positive relationships with members of the community through outreach programs.
Bank Officer
Bradesco SA
GV, MG - Brazil
01.2008 - 03.2011
- Researched banking regulations to ensure adherence to laws.
- Performed risk assessments on prospective investments.
- Assisted customers with opening new bank accounts.
- Provided advice on budgeting techniques to help customers save money.
- Assessed customers' financial needs and recommended appropriate solutions.
- Ensured accurate data entry into the banks' computer system.
- Processed deposits, withdrawals, transfers, payments, checks.
- Collaborated with other departments in order to resolve customer disputes.
Education
Master of Science - Specialized Educational Service
Faveni
MG - Brazil12-2016
Bachelor of Science - Teacher Education
Unimes
MG - Brazil01-2014
Skills
- Strategic Planning
- Financial Planning
- Problem-solving skills
- Employee Motivation
- Best Practices
- Credit and collections
- Powerpoint Presentations
- Document Preparation
- Scheduling appointments
- Inventory Management
- Team building
- Active Listening
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Police Officer
Public Server of the State of MG
08.2011 - 11.2018
Bank Officer
Bradesco SA
01.2008 - 03.2011
Master of Science - Specialized Educational Service
Faveni
Bachelor of Science - Teacher Education
Unimes