DENISE DIXON
St. Petersburg,FL
Summary
Highly motivated, self-starter and visionary leader with the proven ability to implement and develop multiple projects, provide consistent customer service, win community support, develop key coalitions and build relationships with a shared sense of purpose.
Overview
16
16
years of professional experience
Work History
Community Relations Manager
Tech Data/TD SYNNEX
Clearwater, FL
06.2021 - Current
- Redesigned community relations program to establish presence within communities and align with company's value.
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
- Developed and executed quarterly calendar of events.
- Pioneered company wide volunteerism campaigns to improve employee engagement.
- Evaluated and recommended new processes and procedures to report metrics.
- Drafted community relations talking points for company executives.
Associate Director
United Way of Miami Dade
Miami, FL
07.2016 - 03.2020
- Worked with key companies/organizations to execute Corporate Social Responsibility plans that included fundraising and employee engagement, raising over $2,300,000 for programs and services in Miami-Dade County.
- Assigned, supervised and reviewed activities of fundraising staff.
- Established goals for soliciting funds and developed policies for collection.
- Built and managed portfolio of donors and prospects to raise philanthropic support.
- Created strategic development plan and budget to grow pipeline.
Development Manager
National Multiple Sclerosis Society
Fort Lauderdale, FL
01.2011 - 07.2016
- Responsible for developing and managing seven fundraising walk events throughout South Florida area (Aventura, Boca Raton, Coral Gables, Fort Lauderdale, Palm Beach, Naples and Fort Myers).
- Oversaw daily operations with practiced eye, focusing on efficiency, collaborations and operational improvements.
- Devised communications plan that included email marketing and social media strategies, producing materials to drive sustainable partnerships and increase fundraising outcomes.
- Monitored and controlled department budget, contained expenses and reviewing monthly reports.
- Exceeded fundraising goal by elevating each event throughout five years from $650,000 to raising over $1,000,000.
- Developed partnerships with local businesses to secure event sponsorship and execute sponsorship benefits.
Membership Manager
Pilates Method Alliance
North Bay Village, FL
03.2008 - 01.2011
- Supervised daily activities of membership department for Pilates professionals worldwide.
- Established new database management software to increase membership retention.
- Initiated re-branding of company, which included new logo, web site and communication plan.
- Planned logistics for annual conference with over 900 participants.
- Recruited, trained and managed over 100 volunteers for annual conference.
- Drafted and managed print, online and social media communications designed to promote company brand, image and values.
- Accomplished department weekly quotas through overhaul of customer service process.
Development Coordinator
National Multiple Sclerosis Society
Fort Lauderdale, FL
07.2005 - 03.2008
- Organized logistics and fundraising for Aventura and Fort Lauderdale 5k walk events.
- Created and managed all printed materials including quarterly newsletters, brochures, posters and handbooks.
- Executed email marketing strategies that included welcome emails, auto responders and fundraising campaigns.
- Cultivated and managed relationships with key donors, vendors and community partners.
- Recruited and managed over 300 volunteers.
- Provided exceptional customer service by troubleshooting internal and external inquiries.
Education
Bachelor of Science - Public Relations, Marketing
Florida International University
Miami, FL04.2005
Skills
- Public Presentations
- Raising Funds
- Community Relations Management
- Volunteer Relations
- Community Events
Timeline
Community Relations Manager
Tech Data/TD SYNNEX
06.2021 - Current
Associate Director
United Way of Miami Dade
07.2016 - 03.2020
Development Manager
National Multiple Sclerosis Society
01.2011 - 07.2016
Membership Manager
Pilates Method Alliance
03.2008 - 01.2011
Development Coordinator
National Multiple Sclerosis Society
07.2005 - 03.2008
Bachelor of Science - Public Relations, Marketing
Florida International University
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