Open To Work
DENISE DOWNS
Webster,NY
Work Preference
Summary
Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.
Overview
26
26
years of professional experience
Work History
Child Protective Services, Investigative Caseworker
Monroe County Department of Human Resources
04.2023 - Current
- Conducted home visits to investigate reports of neglect and/or abuse of children
- Assessed safety of home environments
- Worked with families to develop safety or service plans to avoid legal intervention
- Made referrals to preventive programs when appropriate
- Managed high volume of cases
- Testified in Family Court when necessary
Designer
DK Designs
01.2019 - 01.2022
- Design custom made products for businesses and individuals
- Advertising Signage for local businesses
- Home/Party/Holiday Decor
- Maintain company webpage
- Billing/Invoicing
- Self-Employed
Senior Revenue Accountant/Analyst
CitiStreet LLC
North Quincy, MA, USA
02.2007 - 08.2008
Financial and Administrative Specialist
Booz Allen Hamilton
New York, NY, USA
11.2004 - 01.2005
Accountant
Sun Life Financial
Wellesley Hills/Boston, MA, USA
04.2002 - 06.2004
Customer Service Administrator
Sun Life Financial
Wellesley Hills/Boston, MA, USA
11.1999 - 04.2002
Education
Bachelor of Science - Economics and Management Science
State University of New York, College at Cortland
05.1999
Skills
- Time Management
- Ability to Multitask
- Problem Solving
- Organization
- Detail Oriented
- Project Management
- Negotiation
- Team Player
- Self-Motivated
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Child Protective Services, Investigative Caseworker
Monroe County Department of Human Resources
04.2023 - Current
Designer
DK Designs
01.2019 - 01.2022
Senior Revenue Accountant/Analyst
CitiStreet LLC
02.2007 - 08.2008
Financial and Administrative Specialist
Booz Allen Hamilton
11.2004 - 01.2005
Accountant
Sun Life Financial
04.2002 - 06.2004
Customer Service Administrator
Sun Life Financial
11.1999 - 04.2002
Bachelor of Science - Economics and Management Science
State University of New York, College at Cortland