Denise Dozier

• Triage incoming prescription orders
• Accurately enter prescriptions orders according to pharmacy workflow and cut-off times
• Process 3rd party claims adjudication (insurance claims)
• Coordinate and triage all pharmacy inquiries ie phone, fax, correspondence, electronic media, resolving customer issues
• Navigate across multiple computer systems to respond to questions from external and internal partners
• Admitting and discharging Residents in Rx system
• Performing and meeting increased productivity and quality standards
• Operating back end to bill and reverse claims

• Established professional as Radiographer
• Navigating computer system data entry of patient information, appointments, and insurance
• Tracking patient accounts and merging duplicate accounts
• Answering phone calls concerning patient care
• Instructed patients on proper positioning for imaging
• Explained imaging procedures to patients, offering comfort and assistance
• Prepared and positioned patients for imaging procedures
• Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records
• Evaluated images for technical quality and accuracy

• Data Entry prescription orders
• Managing incoming phone calls and addressed questions from customers and healthcare providers
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
• Counted and labeled prescriptions with correct item and quantity
• Stocked, labeled and inventoried medication to keep accurate records
• Communicated with patients to collect info about prescriptions and medical conditions or arrange consultations with pharmacists
• Coordinating Medicare paperwork for vaccinations

5 semesters of clinical training in the field for multiple health care settings. Working with professionals in the x-ray field to gain clinical experience at both Heartland Regional Hospital and Harrisburg Medical Center