Denise Duran
Riverside,CA
Summary
Motivated bilingual Medical Assistant with over 10 years combined healthcare, warehouse and retail experience seeks a position that offers professional challenges utilizing interpersonal skills, time management and problem solving capabilities to provide exceptional customer service and contribute to the success of the team.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon DJT6
Riverside, CA
11.2025 - Current
- Delivered packages efficiently to designated locations, ensuring timely service and customer satisfaction.
- Navigated delivery routes using GPS technology, optimizing travel time and minimizing delays.
- Maintained accurate records of deliveries, including tracking information and customer signatures.
- Conducted vehicle inspections to ensure compliance with safety regulations and operational standards.
Poll Assistant
Registrar of Voters
Riverside, CA
09.2025 - 11.2025
- Set up polling place by arranging voting booths, tables, and equipment before opening.
- Properly posted signs and voter rights information in compliance with county regulations.
- Greeted and directed voters, assisting them with check-in and managing lines efficiently.
- Verified voter registration and eligibility at the polling location using official records.
- Ensured secure and confidential handling of ballots and election materials.
Medical Receptionist
Podiatry Clinic
Riverside, CA
06.2024 - 09.2025
- Submit authorization requests to variety of HMO plans through online portal or fax.
- Verified insurance eligibility and other benefits information.
- Provided exceptional customer service while coordinating patient scheduling, check-in, check-out and collecting payments.
- Managed multi-line phone system and pleasantly greeted patients.
Warehouse Associate
UPS Supply Chain Logistics
Mira Loma, CA
06.2023 - 06.2024
- Confirm accuracy and quality of materials received and record through the RF scanner, Softeon and Geek+ Robotics system.
- Well versed in receiving, cycle counting, picking, and shipping departments.
- Assist with projects, demonstrating willingness to learn new tasks & increase skill levels.
- Maintain tidy and clean work areas to promote optimal productivity and safety standards.
Cashier
Sprouts Farmers Market
Menifee, CA
09.2020 - 06.2023
- Enabled customers to feel welcomed and appreciated by ringing them up swiftly and accurately in a busy and fast pace store environment.
- Managed POS system to enter orders, process payment and issue receipts.
- Learned duties for various positions and provided backup at high volume times.
Medical Assistant
Vista Medical Group
Corona, CA
02.2014 - 05.2020
- Handled administrative duties such as answering multi-line telephone system, scheduling appointments, maintaining medical records and verifying insurance.
- Accurately documented patient information in EMR system.
- Cross trained to perform back office duties such as taking vital signs, administer vaccinations and assist Dr.'s with exams.
- Contacted pharmacies to submit prescriptions and refills.
Skills
- Bilingual
- Telephone Etiquette
- Attention to Detail
- Customer Service
- Reliable & Punctual
- Time Management
- Multitasking
Timeline
Delivery Driver
Amazon DJT6
11.2025 - Current
Poll Assistant
Registrar of Voters
09.2025 - 11.2025
Medical Receptionist
Podiatry Clinic
06.2024 - 09.2025
Warehouse Associate
UPS Supply Chain Logistics
06.2023 - 06.2024
Cashier
Sprouts Farmers Market
09.2020 - 06.2023
Medical Assistant
Vista Medical Group
02.2014 - 05.2020