Hailey Ganshorn
Tampa,FL
Summary
Dedicated job seeker with strong organizational skills and a proven track record in maintaining accurate records and delivering exceptional customer experiences. Committed to supporting team success through meticulous problem-solving and high-quality service in dynamic environments.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Spark Drive
Tampa, FL
06.2025 - Current
- Delivered packages efficiently across designated routes within time constraints.
- Maintained accurate records of deliveries and customer interactions.
- Adhered to traffic regulations to promote safe driving practices.
Delivery Driver
VEHO Delivery Company
Tampa, FL
03.2022 - 05.2025
- Verified delivery details, scanned packages, and followed optimized routes to increase daily delivery capacity.
- Delivered packages on time using Veho app, enhancing customer satisfaction through reliable service.
- Maintained clean driving record and adhered to safety protocols, ensuring safe and courteous service at each delivery.
Customer Service Rep
Valor Intelligent Processing
Tampa, FL
04.2023 - 05.2024
- Resolved billing inquiries and payment issues professionally, contributing to high customer satisfaction.
- Processed customer payments with accuracy and efficiency, ensuring confidentiality and adherence to company policies.
- Maintained comprehensive records of transactions and customer interactions, supporting payment system integrity.
Dental Assistant
Blue Cloud Surgery Center
Tampa, FL
04.2020 - 03.2023
- Assisted during pediatric dental surgeries by handing instruments, suctioning, and retracting tissues to support efficient procedures.
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared treatment rooms with necessary instruments and materials for procedures.
- Prepared and sterilized surgical instruments by following strict infection control protocols to ensure a sterile environment.
- Managed patient records using electronic health record systems efficiently.
Endodontic Dental Assistant
Trinity Endo Group
Lakeland, FL
04.2019 - 03.2020
- Supported endodontists during root canal procedures and apicoectomies, enhancing procedural efficiency with four-handed dentistry techniques.
- Assisted in patient preparation for endodontic procedures and treatments.
- Supported the dentist during root canal treatments with suction and instrument handling.
- Created and updated patient records, ensuring compliance and accuracy of treatment notes, medical histories, and consent forms.
- Performed sterilization of dental instruments and equipment to maintain safety standards. of dental instruments and equipment in compliance with safety protocols.
Education
Certificate -
Dental Assisting
Tampa01-2017
High School Diploma -
Bloomingdale Senior High School
Valrico, FL06-2015
Skills
- Route optimization
- Record keeping
- Customer service
- Bilingual
- Attention to detail
- Bilingual
- Problem solving
Timeline
Delivery Driver
Spark Drive
06.2025 - Current
Customer Service Rep
Valor Intelligent Processing
04.2023 - 05.2024
Delivery Driver
VEHO Delivery Company
03.2022 - 05.2025
Dental Assistant
Blue Cloud Surgery Center
04.2020 - 03.2023
Endodontic Dental Assistant
Trinity Endo Group
04.2019 - 03.2020
Certificate -
Dental Assisting
High School Diploma -
Bloomingdale Senior High School