Denise Emrich

Scheduler for both clients and volunteers. Provide calendars to volunteers. Treating clients with empathy, maintaining confidentiality. Prompt turnaround for appointments.

• Answered phone calls and answered questions from potential customers.
• Acted as first point of contact and set appointments for clients.
• Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
• Collaborated with team members to ensure full coverage and optimal scheduling of appointments across departments.
• Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
• Work with clients one on one when coming in for food.
• This is a volunteer position

• Completed clerical tasks such as filing, copying, and distributing mail.
• Executed record filing system to improve document organization and management.
• Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
• Improved office efficiency by streamlining filing systems and organizing document storage.
• Reduced errors in data entry tasks by implementing a thorough proofreading process before submitting documents.