Summary

Overview

Work History

Education

Skills

Timeline

Denise Fenwick

Cincinnati,US

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end/Drive thru operations and goes beyond requirements to handle customer needs. Reliable, and team-oriented

Overview

years of professional experience

Work History

Cashier

McDonald's Restaurant

West Chester, Ohio

11.2024 - Current

Processed customer payments quickly and returned exact change and receipts.
Provided guidance to cafe employees on customer service standards, handling cash transactions and food
Operated point of sale system, handling cash, credit, and returns transactions efficiently.
Provided excellent customer service by taking orders quickly
Served customers at the front counter by providing product information and taking orders.
Assisted co-workers during peak hours by taking orders from customers.
Performed cashier duties such as taking orders, processing payments, and making change accurately.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Answered customer questions regarding products and store services.
Managed inventory of bags, restocking as necessary to ensure availability.
Adhered to all safety protocols while operating cash register or other equipment as needed.
Greeted customers to build rapport and increase customer satisfaction.
Complied with health and safety regulations to ensure a safe shopping environment.
Worked closely with front-end team to manage queues and reduce waiting times.
Accomplished production goals by working with speed and accuracy.
Greeted customers entering the store with a friendly attitude
Emptied trash cans and replaced liners as needed.
Prepared food and beverages for customers, placing on trays for quick and easy handling.
Kept customer and food preparation areas clean and well-organized.
Organized food items on serving trays and in carry-out packages.
Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Communicated effectively with co-workers to ensure smooth workflow.
Scrubbed and polished counters to remove debris and food.
Made and served coffee, tea and fountain drinks.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Completed side tasks by restocking condiments and cleaning refrigerators.
Assembled and served meals according to specific guest requirements.
Maintained safe food handling practices to prevent germ spread.
Adhered to company policies regarding attendance and punctuality.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Checked expiration dates on products prior to stocking shelves or serving customers.
Talked pleasantly with customers while taking orders and promoted positive image for business.

Cashier/Line Cook

Captain D's Seafood

Clarksville, Indiana

05.2017 - 07.2029

Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Counted and balanced cashier drawers.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Set up and performed initial prep work for soups, sauces and salads.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Adhered to regulatory standards regarding safe and sanitary food prep.
Followed proper food handling methods and maintained correct temperature of food products.
Cooked multiple orders simultaneously during busy periods.
Operated fryers and grills according to instructions to maintain safety and food quality.
Replenished food items from inventory and rotated ingredients.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Stocked and restocked kitchen supplies as needed.
Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Completed day-to-day duties accurately and efficiently.

Gpu

Clarios

05.2021 - 11.2023

Understood, and followed, written, and oral directions
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our product and services
Operated machines
Troubleshoot it and repaired minor issues with the machine I was operating
Quality control
Sorted and stacked parts
Entered product information into a computer to prepare for shipping/print labels
Worked with manual and electric pilot jacks
Worked independently with little to no supervision
Helped to train others

Picker

UPS Warehouse

08.2019 - 02.2020

Used handheld scanners to key in data for packages.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
Communicated with supervisors regarding any order issues.
Packed orders securely for shipment, ensuring accuracy and quality.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated pallet jacks and forklifts to move large orders.
Demonstrated great teamwork skills with staff members involved in production and transport.
Transported inventory and supplies to staging locations.
Delegated daily tasks to team members to optimize group productivity.
Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Machine Operator (Production)

Katayama America company

06.2018 - 04.2019