Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Denise Fernandez

Robstown

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

25
25
years of professional experience

Work History

Paraprofessional

Tuloso-midway Isd
Corpus Christi
07.2022 - Current
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Took class attendance and recorded absences.

Restaurant Owner

Taqueria La Cabana
Corpus Christi
07.2016 - Current
  • Ensured compliance with health codes, safety regulations, and other applicable laws.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Served as primary point of contact for customer inquiries or complaints.
  • Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Established standards for quality control, customer service, health and safety regulations.
  • Ensured compliance with local health codes and safety regulations.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.

Medical Assistant

Just For Kidz Clinic
Corpus Christi
12.2010 - 01.2017
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected samples from patients for laboratory testing purposes.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Administered injections, medications and treatments as directed by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.

Assistant Store Manager

Stripes Convenience Store
Corpus Christi
01.2005 - 05.2009
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained a safe working environment by enforcing safety regulations.
  • Provided training to new employees on company policies and procedures.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated work to staff, setting priorities and goals.

Wait Staff Member

Taqueria Guadalajara
Robstown
06.2000 - 12.2004
  • Ensured that all orders were taken correctly and in a timely manner.
  • Complied with health department regulations regarding sanitation standards when handling food items.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Processed payments accurately using cash registers or point-of-sale systems.
  • Replenished condiments, utensils, napkins, straws as necessary throughout shift.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.

Education

Certified Medical Assistant -

Kaplan College
Corpus Christi, TX
11-2009

High School Diploma -

Robstown High School
Robstown
05-2004

Some College (No Degree) - BASICS

Del Mar College
Corpus Christi, TX

Skills

  • Student supervision
  • Lesson preparation
  • Data entry
  • Attendance tracking
  • Regulatory compliance
  • Customer service
  • Budget management
  • Relationship building
  • Effective communication
  • Computer skills
  • First aid and CPR certified
  • Schedule management
  • Parent communication
  • Classroom management

Languages

Spanish
Professional
English
Professional

Accomplishments

  • National Teacher for Do the Write Thing Contest-Coastal Bend

Timeline

Paraprofessional

Tuloso-midway Isd
07.2022 - Current

Restaurant Owner

Taqueria La Cabana
07.2016 - Current

Medical Assistant

Just For Kidz Clinic
12.2010 - 01.2017

Assistant Store Manager

Stripes Convenience Store
01.2005 - 05.2009

Wait Staff Member

Taqueria Guadalajara
06.2000 - 12.2004

Certified Medical Assistant -

Kaplan College

High School Diploma -

Robstown High School

Some College (No Degree) - BASICS

Del Mar College

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