DENISE FERREIRA
PLANTSVILLE,CT
Summary
Energetically excelled as a Medical Assistant at Starling Physicians, mastering HIPAA compliance and showcasing exceptional customer service. Demonstrated versatility and teamwork by efficiently managing high call volumes and patient scheduling, contributing to a streamlined patient experience. Proven ability to adapt, prioritize, and thrive in fast-paced environments, making a significant impact on operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Starling Physicians
04.2023 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Check in/out
- Prior Authorizations
- High Call Volume Phones
Education
High School Diploma -
New Britain High School
New Britain, CT06.2003
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Time Management
- Versatile and Flexible
- Self Motivated
- Team Player
- Good Humored
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Starling Physicians
04.2023 - 07.2024
High School Diploma -
New Britain High School
- CNA - Certified Nurse Assistant
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