DENISE FIELDS
South Bay,FL
Summary
Healthcare administration and patient-support professional with a B.S. in Health Science and an M.S. in Health Administration in progress. Experience in patient and family communication, care coordination, confidential documentation, administrative operations, and interdisciplinary collaboration. Skilled at maintaining accurate records, coordinating services, addressing concerns, and supporting positive, equitable experiences.
Overview
5
5
years of professional experience
Work History
Assistant Behavioral Physical Needs 1
Loxahatchee Groves Elementary School
Loxahatchee Groves, FL
03.2026 - Current
- Provided individualized behavioral, physical, communication, and daily-living support, enhancing quality of life while adhering to established plans and procedures.
- Maintained accurate documentation and communicated relevant updates to families, teachers, nursing staff, and support teams to ensure cohesive care.
- Assisted individuals with mobility challenges across various settings, ensuring personal care, medication management, emergency response, and safety.
Youth Development Professional
Boys & Girls Clubs of the Big Bend
Tallahassee, FL
09.2024 - 07.2025
- Delivered individualized support through structured programming, tracking attendance and progress to enhance participant engagement.
- Facilitated communication with stakeholders, resolving conflicts and promoting equitable engagement in program activities.
- Facilitated engaging programs promoting youth development and life skills.
- Collaborated with community partners to enhance program offerings and resources.
- Mentored youth through individualized support and guidance in personal challenges.
Teacher
South City Head Start
Tallahassee, FL
03.2025 - 03.2025
- Delivered individualized developmental, behavioral, and learning support to enhance learning outcomes for children, including those with special health needs.
- Maintained comprehensive care records and progress notes while effectively communicating with families and interdisciplinary partners to ensure continuity of care.
- Coordinated daily care activities and tailored support to evolving needs, fostering a responsive learning environment.
Occupational Therapist Volunteer
Westminster Oaks
Tallahassee, FL
03.2022 - 02.2024
- Supported residents with activities of daily living while promoting independence, dignity, comfort, and individual preferences.
- Observed functional progress and communicated relevant information to the therapy team.
Administrative Assistant
Renaissance Academy
Tallahassee, FL
07.2023 - 08.2023
- Maintained confidential records, calendars, reports, correspondence, regulatory schedules, and data-entry workflows.
- Supported family communication, community events, recruitment, inventory, and coordination across staff and external partners.
Patient Account Specialist
Tallahassee Memorial Hospital
Tallahassee, FL
04.2022 - 04.2022
- Protected sensitive patient information and maintained accurate records in accordance with HIPAA and organizational requirements.
- Communicated with patients, families, and clinical departments to clarify processes and support timely service delivery.
Education
Master of Science - Health Administration | Patient Care and Quality
Grand Canyon University
Bachelor of Arts - Health Science | Pre-Occupational Therapy
Florida Agricultural and Mechanical University
Tallahassee, FLSkills
- Patient & Family Support
- Patient Experience
- Care Coordination
- Healthcare Administration
- Service Coordination
- Confidential Documentation
- HIPAA/Privacy Awareness
- Interdisciplinary Collaboration
- Records Management
- Data Entry
- Scheduling
- Conflict Resolution
- Microsoft Office
- Electronic Document Management
- CPR/BLS
- Medication Administration Training
- Spreadsheets
- Scheduling Systems
- Telecommunications
- Confidential Recordkeeping
Personal Information
Title: HEALTHCARE ADMINISTRATION | PATIENT EXPERIENCE | CARE COORDINATION
Timeline
Assistant Behavioral Physical Needs 1
Loxahatchee Groves Elementary School
03.2026 - Current
Teacher
South City Head Start
03.2025 - 03.2025
Youth Development Professional
Boys & Girls Clubs of the Big Bend
09.2024 - 07.2025
Administrative Assistant
Renaissance Academy
07.2023 - 08.2023
Patient Account Specialist
Tallahassee Memorial Hospital
04.2022 - 04.2022
Occupational Therapist Volunteer
Westminster Oaks
03.2022 - 02.2024
Master of Science - Health Administration | Patient Care and Quality
Grand Canyon University
Bachelor of Arts - Health Science | Pre-Occupational Therapy
Florida Agricultural and Mechanical University