Denise Filler
Westminster,CO
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Poogan's Porch
02.2025 - 01.2026
- Overseeing all aspects of daily operations, including staff management, customer service, and financial performance
- Leading and scheduling a team of 45 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
General Manager
Rutledge Cab Co & Grill
03.2024 - 02.2025
- Responsible for FOH and BOH staff, scheduling, Daily Cash logs, tip tracking, invoice tracking, payroll, hiring, onboarding and training . Restaurant inventory, bar inventory , ordering food, liquor, beer, wine and merchandise.
- Maintaining restaurant quality and providing customer satisfaction
- Compliance of state and local laws and regulations
- Building maintenance and upkeep of appliances
- Building a strong team through leadership and guidance
Assistant Manager of Operations
Charleston Rifle Club
04.2017 - 03.2024
- Responsible for scheduling, payroll, daily sales reports, balancing cash drawers and daily bank, daily and weekly inventory, ordering weekly supplies, handling member issues, meeting with potential clients and scheduling events and hall rentals, assist office manager on any and all tasks.
- Promoted after year
- Managed a group of employees
- Maintained all operations within the bar and store
- Opened and closed the bar, restaurant, and store at the beginning and end of shifts
Event Staff
Dunes West
05.2015 - 08.2019
- Responsibilities
- Opening and closing, stocking service stations, taking bar and food orders, bartending and table service.
- Setting up and breaking down for events/weddings. Scheduling and following up with upcoming events.
- Accomplishments
- I have an impact for my current company by keeping and bringing back business. I am very personable and present myself in a professional and friendly manner.
- Personable, friendly and outgoing personality.
Bartender
Montys
01.2006 - 12.2010
Education
Associates - Hospitality
Davenport
Merrillville, IN05-2006
Skills
- Extensive hospitality experience
- Experienced in office management
- Inventory Control
- Payroll
- Point of sale expertise
- Employee training
- Extensive experience in cash transactions
- Shift management
- Proficient in Microsoft Word
- Customer relationship building
- Organizational skills
- Communication skills (10 years)
- Event Planning
- Cocktail experience (10 years)
- Staff development
Certification
- ServSafe
- AED Certification
- CPR Certification
- Food Handler Certification
- Bartender License
Timeline
Assistant General Manager
Poogan's Porch
02.2025 - 01.2026
General Manager
Rutledge Cab Co & Grill
03.2024 - 02.2025
Assistant Manager of Operations
Charleston Rifle Club
04.2017 - 03.2024
Event Staff
Dunes West
05.2015 - 08.2019
Bartender
Montys
01.2006 - 12.2010
Associates - Hospitality
Davenport