Denise Forsell

Wal-Mart Supercenter

Schererville , IN

09.1999 - Current

Managed day-to-day operations of a team of 10+ employees, providing guidance and direction as needed.
Conducted regular team meetings to discuss progress on projects, address any issues or concerns, and provide feedback and coaching.
Provided timely feedback on employee performance to help them reach their goals.
Resolved customer complaints in an efficient manner by utilizing problem solving skills.
Maintained open communication with all departments within the organization to ensure alignment with company goals.
Recruited, interviewed, hired, trained, evaluated and managed personnel in accordance with organizational policies and procedures.
Established processes for tracking project milestones and deadlines to ensure successful completion of projects in a timely manner.
Reviewed documentation related to employee attendance records, payroll information, verifying accuracy before submitting it for approval.
Trained new team members on key skills to maximize team productivity and success in achieving objectives.
Trained, coached, and mentored new team members on customer service and operational standards.
Monitored inventory levels and reordered merchandise as needed.

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