Denise Forsyth
Taylor,MI
Summary
Detail-oriented freight forwarder with expertise in international shipment coordination and documentation management. Proven track record in maintaining compliance and delivering timely logistics solutions. Strong background in customer relationship management, ensuring client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Freight Forwarder
DSV Air & Sea
VAN BUREN TOWNSHIP, MICHIGAN
10.2022 - Current
- Coordinated international shipments from origin to destination, ensuring compliance with regulations.
- Managed documentation for sea freight operations, maintaining accuracy and timeliness.
- Provided clients with updates on shipment status and logistics solutions through effective communication.
- Responded promptly to customer inquiries regarding freight forwarding services offered.
Office Clerk
OLD DOMINION FREIGHT LINES
romulus, Michigan
03.2018 - 10.2022
- Communicated shipping inquiries and service updates to customers promptly.
- Provided administrative support through typing, filing, photocopying, scanning, and faxing documents.
- Delivered excellent customer service while maintaining composure in stressful situations.
FREIGHT FORWARDER
Fed Ex Ground
Saline, Michigan
08.2017 - 05.2018
- Inspected incoming shipments for damage and reported discrepancies promptly.
- Sorted packages to ensure timely dispatch to various locations.
- Assisted team members in loading and unloading packages from delivery vehicles to maintain workflow.
- Assisted with loading delivery trucks at the warehouse.
Education
Some College (No Degree) - SURGICAL TECHNOLOGY
Henry Ford College
Dearborn, MISkills
- Logistics management
- Customer relationship management
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Self-motivation
Timeline
Freight Forwarder
DSV Air & Sea
10.2022 - Current
Office Clerk
OLD DOMINION FREIGHT LINES
03.2018 - 10.2022
FREIGHT FORWARDER
Fed Ex Ground
08.2017 - 05.2018
Some College (No Degree) - SURGICAL TECHNOLOGY
Henry Ford College