Denise Foster
Lauderdale Lakes
Summary
Dedicated and reliable hospitality professional with over 20 years of experience balancing cash registers, serving buffet-style meals, and assisting in catered lounges. Proven ability to process transactions accurately, maintain pristine food stations, and ensure employees/guest feel welcomed and well-cared for in designated dining environments.
Overview
25
25
years of professional experience
Work History
Catering Attendant
Florida Medical Center Hospital
Lauderdale Lakes
12.2001 - Current
- Provided excellent customer service to enhance doctor lounging experience.
- Delivered exceptional customer service to enhance guest satisfaction at catered events.
- Collaborated with dietary staff to accommodate special dietary needs for doctors.
- Monitored food temperature and ensured safety compliance.
- Monitored buffet area during meal services to ensure adequate supply of foods was available throughout the day.
- Prepared coffee and buffet meals for doctors.
- Prepared and arranged buffet tables, including food presentation and decor elements.
- Assisted in setting up and breaking down event spaces to meet client specifications.
- Ensured cleanliness and organization in food service areas to enhance dining experience.
- Maintained a clean work environment by sweeping, mopping floors, and wiping down surfaces.
- Trained new catering assistants in proper procedures and customer service standards.
- Collaborated with the team to deliver timely service of items.
- Packaged and labeled cooked food and prepared items for catering service.
Server
Florida Medical Center Hospital
Lauderdale Lakes
12.2001 - Current
- Serve food items to residents and guests on the serving line, ensuring proper portion sizes and accurate meal selections.
Assist residents with meal choices, accommodating special dietary needs and preferences (e.g., low-sodium, gluten-free, vegetarian).
Ensure all food items are displayed in an appealing and organized manner, maintaining proper food temperature and hygiene standards.
Monitor the serving line to ensure it is clean, stocked, and ready for service.
Maintain a friendly and approachable demeanor while interacting with residents and staff.
Assist with food replenishment during meal service to ensure uninterrupted flow and availability of items.
Ensure that residents’ meal requests are accurately followed, and any dietary restrictions or preferences are adhered to.
Maintain a clean and sanitized work environment, including the serving line, cashier station, and dining area. - Assist with setting up and breaking down the serving line before and after meals.
- Help with inventory management, ensuring food items and supplies are properly stocked and stored.
- Assist with the collection and cleaning of trays and utensils after meals.
- Follow all food safety, sanitation, and hygiene protocols in accordance with company and healthcare regulations.
- Assist other food service staff with tasks as needed, ensuring smooth operations and excellent service delivery.
- Perform all duties as assigned by management, including but not limited to, any additional tasks or responsibilities as may be reasonably required to meet the operational needs of the organization.
- Ensure the maintenance of a clean and sanitized work environment, which includes, but is not limited to, occasional assistance in the collection, disposal, and removal of waste materials and trash from the workspace, to uphold safety standards and maintain a hygienic work setting.
- Complete and maintain all required food safety logs and documentation as mandated by applicable federal, state, and local regulations, ensuring compliance with health and safety standards.
Cashier
Florida Medical Center Hospital
Lauderdale Lakes
12.2001 - Current
- Accurately process cash, credit, and electronic transactions for meals and food items, ensuring proper change and receipts are given to customers.
- Maintain a clean and organized cash register area, ensuring all cash handling procedures comply with company policies.
- Assist with tracking sales, inventory, and daily financial reporting.
- Respond to customer inquiries in a friendly and professional manner, addressing any concerns regarding pricing or transactions.
- Monitor cash drawer and report any discrepancies to the supervisor immediately.
- Ensure that any discounts or promotions are applied appropriately to transactions.
Education
High School Diploma -
Rahway High School
New Jersey06-1977
Skills
- Catering setup
- Beverage service
- Food restocking
- Station stocking
- Safe food handling
- Food storage protocol
- Inventory monitoring
- Cleanliness standards
- Service presentation
- Time management
- Multitasking
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Hospitality and accommodation
Languages
English
Professional
Accomplishments
- Employee of the month- Several times recognition from compassgroup
Timeline
Catering Attendant
Florida Medical Center Hospital
12.2001 - Current
Server
Florida Medical Center Hospital
12.2001 - Current
Cashier
Florida Medical Center Hospital
12.2001 - Current
High School Diploma -
Rahway High School