Denise Galvagni

• Created and implemented division-wide policies and procedures to ensure compliance with relevant laws and regulations
• Currently oversees Adult Community Clinical Serves funded by the Department of Mental Health
• Manages an annual budget of 12 million dollars
• Supervises, trains, and supports the growth of over 135 management and non-management staff
• ACCS is a program comprised of clinicians, nurses, peer staff, recovery coaches, clerical and employment services serving over 300 individuals affected by mental health issues
• Works in collaboration with Berkshire Health Systems, the Department of Mental Health, Massachusetts Rehabilitation Services, Emergency Services, and the Pittsfield Police Department.
• Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
• Implemented social service interventions to achieve treatment goals and address client needs.
• Conducted assessments of client needs, strengths, and resources to develop treatment plans

Assistant Program Director/Program Director of Community Based Flexable Support 2012-2015

Crisis Team- Yearlong internship. 2005

Community Corrections-2001-2003

1995-1997 Substance Use Services: Doyle Detox, The Keenan House.

• Oversaw a contract funded by the Department of Mental Health, providing mental health skills building, housing, medication management, housing tenancy, employment, etc.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Worked with cross-functional teams to achieve goals. Developed supportive, client-centered goals, crisis plans, and self-determined plans.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.