Denise Glasson
Muncie,IN
Summary
Proven expertise in customer service and makeup application, demonstrated through a successful tenure at Mary Kay Cosmetics. Excelled in social media promotion and skin care consultation, enhancing customer satisfaction and engagement. Skilled in managing high call volumes at Focus on the He Family, ensuring client contentment with professionalism and efficiency.
Overview
15
15
years of professional experience
Work History
Mary Kay Consultant
Mary Kay Cosmetics
2005.03 - 2009.07
Sold Cosmetics from home
Sold locally and shipped to customers out of state
Commitment Team Member
Compassion International
2001.03 - 2004.07
Call Center Representative
Focus on the He Family
1994.07 - 1999.07
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Responded to customer calls and emails to answer questions about products and services.
Education
RN Nursing
One Year Diploma - Interior Decorating And Design
09.1990
Skills
- Makeup Application Techniques
- Social Media Promotion
- Skin Care Consultation
- Customer Service
- Retail experience
Timeline
Mary Kay Consultant - Mary Kay Cosmetics
2005.03 - 2009.07
Commitment Team Member - Compassion International
2001.03 - 2004.07
Call Center Representative - Focus on the He Family
1994.07 - 1999.07
Regis University - ,
MS Gulf Coast Jr College Jeff Davis Campus - , RN Nursing
Sheffield School of Interior Design - One Year Diploma, Interior Decorating And Design
Similar Profiles
ERIKA HOFFMANERIKA HOFFMAN
Independent Beauty Consultant at Mary Kay CosmeticsIndependent Beauty Consultant at Mary Kay Cosmetics
Gracen PhillipsGracen Phillips
Mary Kay Consultant at Mary Kay Cosmetics LtdMary Kay Consultant at Mary Kay Cosmetics Ltd
Tiffani BeckerTiffani Becker
Small Business Owner, Independent Salesperson at Mary Kay CosmeticsSmall Business Owner, Independent Salesperson at Mary Kay Cosmetics