Lisa Ferrell
Highland,IL
Summary
Proven track record in enhancing customer satisfaction through expert skin care consultation and makeup application techniques. At Mary Kay, mastered product knowledge and organizational skills, significantly improving client trust and service efficiency. Excelled in high-pressure environments at Cracker Barrel, demonstrating exceptional customer service and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Mary Kay Consultant
Mary Kay
Highland, IL
11.2014 - Current
- Stayed current on industry trends, updating product knowledge regularly to better serve clients' needs
- Tailored skincare regimes for clients based on their unique skin types and concerns, fostering trust in Mary Kay products
- Demonstrated exceptional organizational skills in managing schedules, appointments, and follow-ups efficiently.
Restaurant Hostess
Cracker Barrell Old Country Store
Caseyville, IL
08.2020 - 05.2024
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor
- Answered customer questions about hours, seating, and menu information
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Associates Degree -
Southwestern Illinois College
05.2021
Business Management Food Safety Certificate -
McDonalds Management
MO03.2012
High School Diploma -
Triad High School
IL05.1979
Skills
- Makeup Application Techniques
- Social Media Promotion
- Skin Care Consultation
- Customer Service
Additional Information
Active Member of Troy Methodist Church
Helped with vacation bible school, connect lunch after Service. Meeting The Inmans From Thailand, Myanmar. The best is the power of prayer.
Timeline
Restaurant Hostess
Cracker Barrell Old Country Store
08.2020 - 05.2024
Mary Kay Consultant
Mary Kay
11.2014 - Current
Associates Degree -
Southwestern Illinois College
Business Management Food Safety Certificate -
McDonalds Management
High School Diploma -
Triad High School