Denise Gomez Avellaneda
Lawrenceville,GA
Summary
Dedicated professional with strong customer service skills. Proven ability to train new employees and maintain a welcoming environment, ensuring high-quality experiences for customers.
Overview
5
5
years of professional experience
Work History
Cashier
carft burger by shane
Suwanee, Georgia
11.2023 - 03.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
Team Leader Manager
Regal Cinemas
Duluth, Georgia
03.2019 - 03.2022
- Trained new employees on customer service standards and procedures.
- Monitored inventory levels and ordered supplies as needed.
- Resolved customer complaints with empathy and professionalism.
- Maintained cleanliness and organization of the cinema facilities.
- Provided guidance, coaching, and feedback to team members.
- Recruited, trained, and supervised new staff members.
Cashier Assistant
la michoacana loca
Lawrenceville, Georgia
09.2019 - 03.2020
- Trained new staff on register operations and customer service protocols.
- Interacted politely with customers to promote quality service during checkout.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Swept and mopped front end during shifts to maintain professional appearance.
- Organized shelves and displays to maintain an orderly appearance of the store.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2020
Skills
- Cash register operation
- Payment processing
- Inventory management
- Customer assistance
- Training and development
- Customer relationship management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
carft burger by shane
11.2023 - 03.2024
Cashier Assistant
la michoacana loca
09.2019 - 03.2020
Team Leader Manager
Regal Cinemas
03.2019 - 03.2022
High School Diploma -
Berkmar High School