Denise Hartman
Colorado Springs,CO
Summary
Multifaceted professional adept in retail, e-commerce, and food service operations. Strong emphasis on customer engagement, inventory oversight, and team collaboration, driving improvements in operational efficiency and service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Associate
Goodwill
Colorado Springs, Colorado
01.2026 - Current
- Collaborated with teams to maintain accurate stock levels across all digital channels.
- Trained new associates on e-commerce procedures and platform navigation strategies.
- Monitored inventory levels and placed orders when necessary.
- Operated forklifts and pallet jacks to move materials efficiently.
- Organized inventory to streamline retrieval and storage processes.
- Collaborated with team members to fulfill daily order requirements promptly.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Cashier/Customer Service
Traveler's of America
Pueblo, USA
06.2025 - 12.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
Crew Member
Outside the Breadbox
Colorado Springs, USA
01.2025 - 06.2025
- Prepared food items according to established recipes and portion sizes, maintaining high quality standards
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
Crew Member
Sonic Drive-In
Colorado Springs, USA
01.2024 - 11.2024
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
General Laborer
Kc commercial flooring
Colorado Springs, USA
01.2023 - 01.2024
- Performed a variety of physical labor tasks, including lifting heavy objects, operating machinery, and using hand tools
- Maintained cleanliness and organization of work area to ensure a safe and efficient working environment
- Assisted with the setup and breakdown of equipment for construction projects or events
- Operated power tools such as drills, saws, and grinders in accordance with safety guidelines
- Collaborated with team members to complete projects within specified deadlines
- Followed instructions from supervisors or project managers to complete assigned tasks accurately and efficiently
- Loaded and unloaded materials onto trucks or other vehicles for transportation to job sites
- Prepared construction sites by clearing debris, digging trenches, or assembling scaffolding
Cleaning Crew
Crown Cleaning Solutions
Colorado Springs, USA
07.2022 - 11.2022
- Performed thorough cleaning of assigned areas, including dusting, sweeping, mopping, and vacuuming
- Ensured cleanliness and sanitation standards were met by following established protocols and procedures
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Collaborated with team members to efficiently complete tasks within designated timeframes
- Responded promptly to customer requests for additional cleaning services or special projects
- Adhered to safety guidelines while handling cleaning chemicals and operating machinery
- Implemented new cleaning techniques to improve efficiency and effectiveness of daily operations
- Assisted in training new crew members on proper cleaning procedures and company policies
Assembly Line Worker
Woodford Manufacturing
Colorado Springs, USA
02.2022 - 06.2022
- Operated assembly line machinery and equipment to assemble products according to specifications
- Performed quality checks on finished products to ensure they meet company standards
- Collaborated with team members to achieve daily production targets and maintain workflow efficiency
- Resolved issues and malfunctions in assembly line process to minimize downtime
- Trained new employees on assembly line procedures to facilitate quick integration into the team
- Implemented initiatives for continuous improvement to enhance productivity and reduce waste
- Utilized hand tools, power tools, and measuring instruments for specific tasks
Education
High school diploma -
Mesa Ridge High School
Colorado Springs, CO12-2006
Skills
- E-commerce operations
- Order fulfillment
- Payment processing
- Inventory management
- Inventory tracking
- Shipment processing
- POS system operation
- Merchandising strategies
- Data collection and analysis
- Cross-functional teamwork
- Customer engagement
- Conflict resolution
- Service assistance
Certification
- Driver's License
- Google AI Essentials
Languages
English
Timeline
E-Commerce Associate
Goodwill
01.2026 - Current
Cashier/Customer Service
Traveler's of America
06.2025 - 12.2025
Crew Member
Outside the Breadbox
01.2025 - 06.2025
Crew Member
Sonic Drive-In
01.2024 - 11.2024
General Laborer
Kc commercial flooring
01.2023 - 01.2024
Cleaning Crew
Crown Cleaning Solutions
07.2022 - 11.2022
Assembly Line Worker
Woodford Manufacturing
02.2022 - 06.2022
High school diploma -
Mesa Ridge High School