Denise Heidenreich
Lakeland,FL
Summary
Compassionate, detail-oriented healthcare professional with experience in medical assisting, patient coordination, and electronic record maintenance. Strong background in collecting histories, updating charts, and scheduling follow-up visits. Ready to support smooth clinic operations with accurate documentation and confidential data handling.
Overview
15
15
years of professional experience
Work History
Data Entry Clerk
RCE MyDr.Live
Lakeland, Florida
06.2024 - 05.2026
- Entered patient information into MyDr.Live health record system, ensuring accurate data entry for effective patient care.
- Transferred data from paper documents, emails, and other sources into computer systems.
- Updated existing records to reflect accurate and current data.
- Ensured compliance with HIPAA regulations while managing sensitive data daily.
Medical Assistant
Watson Clinic Main
Lakeland, Florida
09.2011 - 09.2020
- Assisted physicians with procedures and routine patient care.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients on medications, procedures, and physician's instructions to enhance understanding and adherence.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected patient histories and recorded vital signs in clinic charts.
- Prepared exam rooms and organized supplies for provider visits.
- Coordinated patient appointment schedules and follow-up visits to ensure timely access to care.
- Updated electronic medical records with accurate patient information.
- Communicated instructions and answered patient questions by phone.
- Supported front desk workflow and maintained smooth patient flow.
- Adhered to HIPAA regulations regarding the safeguarding confidential patient information at all times.
- Recorded detailed notes during patient consultations during patient visits.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry in electronic health record system.
- Sorted and organized patient charts prior to clinic sessions before each day's clinic sessions began.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Some College (No Degree) - Medical Assisting
Lakeland Medical And Dental Acedemy
Minneapolis, MNSkills
- Electronic health records
- Medical data entry
- HIPAA compliance
- Records management
- Database updating
- Patient scheduling
- Appointment scheduling
- Medical records
- Patient coordination
- Attention to detail
- Medical terminology in English
- Compassionate
Timeline
Data Entry Clerk
RCE MyDr.Live
06.2024 - 05.2026
Medical Assistant
Watson Clinic Main
09.2011 - 09.2020
Some College (No Degree) - Medical Assisting
Lakeland Medical And Dental Acedemy