Summary
Overview
Work History
Education
Skills
Timeline
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Denise Herrera

Boerne,NY

Summary

Accomplished Senior Sales Project Assistant/Manager at Trane U.S. Inc., adept in project management and cross-functional collaboration, significantly enhancing office productivity and project execution. Demonstrated expertise in client relations and advanced problem-solving, leading to successful project outcomes and a strong company culture of continuous learning and engagement at Trane.

Overview

30
30
years of professional experience

Work History

Senior Sales Project Assistant/Manager

Trane U.S. Inc.
06.2011 - 05.2024
  • Managed all aspects of projects from the beginning to the end with the direct responsibility for project execution while working with a team of account managers to accomplish specific objectives in a given time frame. Responsible for the administration, implementation and management of projects.
  • Communicated with customers and their representatives, including building owners, mechanical contractors, engineers, subcontractors and field support staff.
  • Coordinated with contractors and owners to discuss the scope of the project, budget, performance and closeout from credit approvals, legal review and approval, and quality standard management for assigned projects.
  • Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
  • Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
  • Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Contributed to successful project outcomes by providing comprehensive administrative support to the team.
  • Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
  • Ensured compliance with company policies and procedures during project execution by conducting regular audits of documents and processes.
  • Collaborated closely with cross-functional teams to ensure alignment on expectations regarding deliverables and milestones.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Facilitated smooth project execution by managing logistics for events, travel arrangements, and accommodations for team members.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Office Manager/Administrative Executive

SA Partnership
01.1994 - 04.2008
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Education

Bachelor of Arts - Political Science

The University of Texas At San Antonio
San Antonio, TX
05.2007

Skills

Project Management

  • Project planning and development
  • Client Relations
  • Staff Management
  • Advanced problem solving
  • Cross-Functional Collaboration
  • MS Office

Timeline

Senior Sales Project Assistant/Manager

Trane U.S. Inc.
06.2011 - 05.2024

Office Manager/Administrative Executive

SA Partnership
01.1994 - 04.2008

Bachelor of Arts - Political Science

The University of Texas At San Antonio

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Denise Herrera