Denise Holtzer
Cedar Park,TX
Summary
Results-oriented training and leadership development manager with a track record of enhancing organizational effectiveness through innovative training solutions. Successfully collaborates with executive stakeholders to align training initiatives with strategic objectives, driving measurable improvements in employee engagement and succession planning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Professional Development Manager
Texas State Auditor's Office
Austin, TX
02.2022 - Current
- Managed daily operations of professional development department to ensure program quality and alignment with organizational goals.
- Helped develop and instruct three leadership programs to prepare employees for advanced roles and enhance succession planning.
- Utilized data-driven insights from evaluations and surveys to refine training strategies for evolving agency objectives.
- Collaborated with executive and management level stakeholders monthly to report program success and impact.
- Managed vendor relationships and negotiated contracts for two RFPs, securing top-tier industry experts for training.
- Executed strategic resource planning and budget management to deliver cost-effective training solutions while maintaining excellence.
Program Specialist Vll
Texas Health and Human Services Commission
Austin, TX
08.2018 - 02.2022
- Administered Aspiring Leaders Academy for HHSC employees, overseeing design, facilitation, and evaluation to foster leadership skills.
- Managed program logistics to ensure alignment with organizational leadership development goals and support employee growth.
- Collaborated with selection committee to manage program nominations and ensure unbiased selection of candidates.
- Conducted needs assessments to identify training priorities across departments and individuals.
- Evaluated training effectiveness through feedback surveys and assessments, implementing continuous improvements.
- Coached employees on conflict resolution, goal setting, and career planning, enhancing engagement and personal development.
- Modernized training materials to incorporate best practices and address evolving organizational needs.
- Mentored fellow trainers by sharing constructive feedback and effective instructional strategies.
Training Specialist V
Texas Work Force Commission
Austin, TX
11.2015 - 08.2018
- Led training initiatives, developed content, and scheduled key courses to ensure comprehensive learning experiences.
- Designed and delivered professional development training programs that supported agency goals and enhanced participant skill sets.
- Managed trainers' network initiative, providing structured mentorship to improve training delivery and maintain departmental standards.
- Mentored new trainers to uphold consistent content delivery and departmental standards.
Training Specialist IV
Texas Department of Transportation
Austin, TX
05.2013 - 11.2015
- Designed and managed comprehensive training programs aligning with TxDOT's mission and strategic goals.
- Consulted with divisions to tailor training strategies addressing specific operational challenges.
- Analyzed course performance data to provide recommendations that enhanced training offerings.
- Developed and presented two management-sponsored proposals with detailed planning schedules and cost-benefit analyses.
- Conducted travel cost analysis to facilitate mission fulfillment while adhering to budgetary constraints.
Education
Bachelor of Science - Liberal Studies
Eastern Oregon University
La Grande, ORSkills
- Training solutions and talent management
- Stakeholder engagement and project management
- Budget and vendor management
- Leadership training and development
- Coaching and mentoring skills
- Learning agility and problem solving
- Continuous improvement strategies
Certification
- Certified Zenger-Folkman Coach
- Certified RightPath Coach
- Certified MBTI Practitioner
Timeline
Professional Development Manager
Texas State Auditor's Office
02.2022 - Current
Program Specialist Vll
Texas Health and Human Services Commission
08.2018 - 02.2022
Training Specialist V
Texas Work Force Commission
11.2015 - 08.2018
Training Specialist IV
Texas Department of Transportation
05.2013 - 11.2015
Bachelor of Science - Liberal Studies
Eastern Oregon University