Denise Hurler
Academy Vision
Toms River,NJ
21
years of professional experience
Dynamic office manager with over 15 years of experience in office administration and patient management. Skilled in billing, scheduling, and providing exceptional customer service, consistently improving operational efficiency and team productivity.
Work History
Office Manager
15 Years 4 Months- Streamlined office operations to enhance workflow efficiency and improve team productivity.
- Oversee daily financial transactions and reconcile receipts.
- Maintain optical operations for efficient patient flow.
- Train and support new employees.
- Assist patients with eyewear selection and ordering.
- Coordinated communication between front desk, technicians and doctors.
- Resolved patient concerns professionally and efficiently.
- Identified and corrected billing, scheduling, and payment errors.
- Maintain high standard of customer service.
Front Desk Receptionist
5 Years 3 Months- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Streamlined check-in processes, improving patient flow and reducing wait times.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Education
High School Diploma
- Business Adminstration
Skills
Office management
Office operations
Billing
Administrative management
Financial reporting
Office administration
Patient management
Administrative support
Financial reconciliation
Staff hiring
Team development
Inventory control
Timeline
Office Manager
Academy Vision
04.2011 - CurrentRead More
Front Desk Receptionist
Rummel Eye Care
01.2006 - 04.2011Read More
Central Regional High School
High School Diploma
Read More
Ocean County College
from Business Adminstration
Read More