Denise Jackson
Aubrey,TX
Summary
Dynamic and results-driven professional with extensive experience in food service management at Frisco Independent School District. Proven expertise in food safety and sanitation protocols, coupled with strong leadership skills. Successfully enhanced customer satisfaction and team performance through effective training and mentorship, ensuring compliance with health regulations and operational excellence.
Overview
8
8
years of professional experience
Work History
Cafeteria Lead
Frisco Independent School District
08.2022 - Current
- Supervised daily cafeteria operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation and customer service best practices.
- Organized meal timings and directed inventory oversight.
Guest Service Manager
TOCA Football Inc
11.2021 - 07.2025
- Assisted in managing daily guest services operations to enhance customer satisfaction.
- Supported team in addressing guest inquiries and resolving issues
- Maintained facility cleanliness and organization in areas to improve guest experience.
- Oversaw inventory levels and acquired required food supplies.
- Facilitated skill development for incoming employees.
Front of House Manager
Joe’s Italian Restaurant
04.2018 - 08.2021
- Oversaw daily front of house operations, ensuring exceptional customer service standards.
- Trained and mentored staff on service protocols and menu knowledge.
- Crafted dishes for guests during high-demand periods.
Education
Business And Managerial Economics
University of North Texas
Denton, TXSkills
- Facility upkeep
- Food safety
- Professionalism and ethics
- Sanitation protocols
Timeline
Cafeteria Lead
Frisco Independent School District
08.2022 - Current
Guest Service Manager
TOCA Football Inc
11.2021 - 07.2025
Front of House Manager
Joe’s Italian Restaurant
04.2018 - 08.2021
Business And Managerial Economics
University of North Texas