Nathalye Heredia
SBCUSD
San Bernardino,CA
5
years of professional experience
Dedicated bilingual education professional with over 4 years of experience supporting students,parents,teacher and administrators in school district. Expertise in food safety and sanitation protocols ,recognize for string communication skills and a commitment to serving diverse communities.
Work History
Cafeteria Lead
4 Years 10 Months- Supervised daily cafeteria operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service protocols.
- Implemented inventory management practices to optimize supply usage and reduce waste.
- Coordinated meal service schedules to improve efficiency during peak hours.
- Developed menu items in collaboration with nutritionists to enhance student meal options.
- Monitored food quality and presentation, maintaining high standards of service delivery.
- Collaborated with school administration to address student dietary needs and preferences effectively.
- Ensured a clean and sanitary environment by maintaining strict adherence to health and safety regulations.
- Assisted educators in delivering bilingual instruction to diverse student populations.
- Facilitated communication between teachers, students, and parents using bilingual proficiency.
- Collaborated with instructional staff to adapt curriculum for English language learners' needs.
- Reviewed and verified documentation for accuracy and compliance with established standards.
- Ensured timely processing of verification requests, enhancing workflow efficiency.
- Maximized client retention through exceptional customer service and timely followups.
- Reduced call handling time while maintaining high-quality customer service standards.
Education
High School Diploma
- California state seal of Biliteracy
Skills
Facility upkeep
Food safety
Professionalism and ethics
Sanitation protocols
Data entry
Customer service
Documentation skills
Fluent bilingualism
team collaboration
Friendly
positive attitude
Problem-solving
Accomplishments
- Helped cafeteria pass every inspection with top marks.
- Trained 3 new staff on correct procedures and performance strategies.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cafeteria Lead
SBCUSD
08.2021 - CurrentRead More
San Bernardino High School
High School Diploma
Read More