Denise Jenkins

Record practitioner qualifications, employing expert knowledge to confirm every element of practitioner's history, education, and previous work experience, resulting in thorough and reliable practitioner profiles. Address and resolve customer inquiries and grievances, fostering improved customer satisfaction and service excellence.

Key Contributions:

● Executed and administered credentialing processes, ensuring timely initial appointment, reappointment, and continuous verification tasks, leading to enhanced practitioner compliance and improved patient quality.

● Scrutinized qualifications of practitioners at all levels, upholding credentialing norms and criteria set by Department of Health, Joint Commission, and NCQA, contributing to maintenance of high professional standards and ensuring patient safety.

● Created and preserved precise records to meet stringent state and federal licensing agency standards, ensuring impeccable compliance and audit-readiness.

Documented and followed up on patient safety rounds for relevant discussions, ensuring patient safety concerns were addressed promptly and effectively. Acted as key liaison with Indiana State Department of Health and Joint Commission, coordinating surveys and mock surveys for medical staffing standards and compliance, leading to improved survey outcomes and compliance ratings.

Key Contributions:

● Advanced to higher roles due to exceptional work thoroughness, proactive issue anticipation, and fostering strong interdepartmental relationships, leading to improved operational efficiency and enhanced team collaboration.

● Ensured timely implementation of medical executive committee decisions on practitioner appointments and re-appointments, resulting in streamlined processes and improved compliance with medical standards.

● Managed and scrutinized OPPE/FPPE for practitioners with granted privileges, guiding medical staff leadership in review and follow-up actions, which contributed to enhanced practitioner performance and patient care quality.

● Contributed significantly to various committees, including PTIC, quality & patient safety, and risk management by providing documentation support and coordinating logistics which enhanced committee effectiveness and operational coordination.