Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Denise Jimenez

Hialeah,FL

Summary

Certified as an RBT with a solid understanding of applied behavior analysis (ABA) principles and techniques. Dedicated to serving individuals with special needs or behavioral issues with upmost respect and consideration. Excellent communicator, with well-defined interpersonal skills. Enthusiastic and deeply committed to providing excellence in the work place. Compassionate and highly-motivated.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier/ Sales Representative

AP Eyewear
09.2022 - Current
  • Customer Service Representative
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits
  • Greet customers warmly and ascertain problem or reason for calling

Executive Assistant

WJ Blinds and Shades Co
06.2019 - Current
  • Managing CEO’s appointments
  • Maintaining confidentiality and discretion
  • Coordinating meetings for potential buyers
  • Build relationships with clients and translate if necessary
  • Maintain 100% confidentially with sensitive information for customers
  • Implement social and technological skills

Cashier/ Sales Representative

Macys
01.2021 - 01.2022
  • Received payment by cash, credit cards, or automatic debits
  • Issued receipts, refunds, credits, or change due to customers
  • Greeted customers and access what each customer wants or needs
  • Recommended, selected, and helped locate or obtain merchandise based on customers needs and desires
  • Answered questions regarding the store and its merchandise

Education

High School Diploma -

Barbara Goleman Senior High
06-2019

Skills

  • Work ethic and integrity
  • Effective time management
  • English & Spanish fluency
  • Analytical thinking
  • Complex Problem-solving
  • Organizational skills
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy

Certification

RBT Certified

  • Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
  • CPR / AED / First-Aid Certified
  • OSHA
  • HIPPA

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/ Sales Representative

AP Eyewear
09.2022 - Current

Cashier/ Sales Representative

Macys
01.2021 - 01.2022

Executive Assistant

WJ Blinds and Shades Co
06.2019 - Current

High School Diploma -

Barbara Goleman Senior High

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Denise Jimenez