Denise Jones
Garden Grove,CA
Summary
Compassionate and detail-oriented professional with a focus on client-centered support in independent living. Skilled in effective communication and individualized planning, contributing to clients' achievement of personal independence goals and overall well-being. Dedicated professional with strong crisis management and client advocacy skills. Experienced in promoting independent living and facilitating community integration. Committed to enhancing client quality of life through tailored support and resource coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Living Specialist Manager
Project Independence
Costa Mesa, California
04.2024 - Current
- Provided direct case management, advocacy, and support services to clients in order to promote independent living skills.
- Supported clients in navigating housing options and applying for assistance programs.
- Advised clients on available benefits such as Social Security Disability Insurance or Supplemental Security Income.
- Developed individual service plans that identified goals and objectives for each client.
- Collaborated with agencies involved in client care planning to enhance service delivery.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Coached and mentored team members to elevate overall job performance and service quality.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned team activities to foster collaboration and enhance workplace morale. to build camaraderie and foster pleasant workplace culture.
Independent Living Specialist
Project Independence
Costa Mesa, California
04.2017 - Current
- Provided support to individuals in achieving personal independence goals.
- Facilitated development of independent living skills and personal goals for individuals.
- Assisted clients with daily living skills and community integration activities.
- Coordinated resources and services to improve clients' quality of life and independence.
- Collaborated with agencies on client care planning to ensure comprehensive support.
- Monitored client progress and modified support plans for optimal effectiveness.
- Coordinated referrals to essential resources, including housing, transportation, and financial assistance programs.
- Provided crisis intervention to maintain client safety during critical situations.
- Maintained accurate documentation of client progress and service delivery records.
Education
Bachelor of Arts - Speech-Language Pathology
California State University, Fullerton
Fullerton, CA05-1991
Skills
- Service coordination and crisis management
- Individualized planning
- Client advocacy and case management
- Community integration and resource management
- Team leadership and staff mentoring
- Attention to detail and adaptability
- Effective communication skills
- Compassionate client care
- Healthcare education
Certification
- CPhT
Timeline
Independent Living Specialist Manager
Project Independence
04.2024 - Current
Independent Living Specialist
Project Independence
04.2017 - Current
Bachelor of Arts - Speech-Language Pathology
California State University, Fullerton