Oranda L. Samuel
Troy,US
Summary
Service provider with over 15 years in human services, fostering trust-based relationships to enhance care quality. Expertise in case management and cultural competence drives significant improvements in patient outcomes and operational efficiency through tailored solutions and community engagement.
Overview
8
8
years of professional experience
Work History
Independent Living Specialist/Case Manager Specialist
Bowery Residents Committee
New York, New York
12.2025 - Current
- Provided case management advocacy and support to enhance independent living skills.
- Monitored client progress and adjusted plans based on ongoing assessments to enhance service effectiveness.
- Developed individual service plans outlining goals for each client.
- Coordinated referrals to resources, including housing and financial assistance.
- Collaborated with organizations for comprehensive client care planning.
- Engaged in community outreach to raise awareness of independent living services and connect clients with available resources.
- Educated clients and professionals on disability rights and self-advocacy techniques.
- Compiled reports detailing program activities to secure funding and improve service delivery.
Secure Detention Counselor 2
Capital District Juvenile Secure Detention Facility
Loudonville, US
01.2023 - Current
- Coordinated multidisciplinary teams to develop and implement comprehensive care plans, enhancing holistic support for youth.
- Cultivated safe environment by building trust-based relationships with youth and families, fostering open communication.
- Implemented surveillance protocols that enhanced facility security, resulting in reduced incidents.
- Monitored entrances and exits for unauthorized personnel or prohibited items on the premises.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
- Managed access control by verifying identification of all visitors and employees.
- Maintained accurate records of youth activities and incidents to ensure regulatory compliance and support operational efficiency.
- Documented incidents and prepared detailed reports for management review.
Direct Care Professional
Center for Disabilities
Schenectady, US
02.2021 - 01.2023
- Coordinated multidisciplinary teams to ensure comprehensive support, enhancing service delivery and patient satisfaction.
- Implemented individualized care plans addressing unique client needs and preferences.
- Provided support to individuals with disabilities in daily activities, enhancing overall quality of life.
- Supervised medication administration and daily living activities, ensuring safety and compliance with care standards.
- Analyzed patients to identify care gaps, leading to targeted interventions and improved treatment outcomes.
- Monitored client behaviors and emotional states, documenting concerns for case manager review.
- Promoted social engagement through recreational activities and community outings, fostering a sense of belonging.
- Maintained organizational records, supporting budgeting processes and ensuring regulatory compliance.
Health Home Care Coordinator
WHITNEY M. YOUNG HEALTH CENTER
08.2020 - 02.2021
- Conducted thorough assessments of client needs, developing comprehensive care plans that drove improvements in health outcomes.
- Coordinated home care services tailored to diverse patient needs and preferences, improving satisfaction and adherence to care plans.
- Facilitated communication among healthcare providers and clients, ensuring seamless care transitions and enhancing patient experience.
- Collaborated with interdisciplinary teams to optimize patient care delivery, ensuring comprehensive support and effective service coordination.
- Evaluated social determinants of health, leading to implementation of targeted programs that improved client outcomes.
- Maintained accurate documentation and billing records, ensuring compliance and enhancing operational efficiency.
- Obtained referrals from primary care physicians for specialist consultations or testing.
- Sought new referral sources within communities while nurturing existing partnerships.
Lead Recovery Treatment Assistant/Mental Health Worker
BRIDGEWATER STATE HOSPITAL/ OLD COLONY CORRECTIONAL FACILITY
Bridgewater, US
01.2018 - 04.2020
- Facilitated empathetic support for patients, strengthening therapeutic relationships and enhancing patient engagement.
- Implemented structured patient assessment protocols, enhancing crisis response times and ensuring safer treatment environments.
- Counseled patients on substance use, collaborating to identify lifestyle choices that promoted long-term recovery and healthier living.
- Educated patients and caregivers on treatment options, providing essential tools for mental health stability.
- Monitored patient behavior, reporting significant changes to clinical teams for timely intervention.
- Supported crisis intervention strategies during high-stress situations to ensure patient safety.
- Documented patient progress and treatment interventions accurately in electronic health records.
Education
Bachelor's - Sociology, Criminal Justice
Bridgewater State University
Bridgewater, MA05-2020
Human Services -
Massasoit Community College
Brockton06-2018
Skills
- Case management
- Care coordination
- Client assessment
- Individualized support
- Care plan implementation
- Crisis intervention
- Community outreach
- Community integration
- Service planning
- Assessment development
- Resource allocation
- Disability support
- Health communication
- HIPAA compliance
- Medical Record System
- PowerPoint
- Critical thinking
- Multidisciplinary teamwork
- Cultural Competence
- Advocacy
- Advocacy skills
- Adaptability
- Emergency response
- Care plan implementation
Additional Information - Activities
Massasoit-Social Action Club
Timeline
Independent Living Specialist/Case Manager Specialist
Bowery Residents Committee
12.2025 - Current
Secure Detention Counselor 2
Capital District Juvenile Secure Detention Facility
01.2023 - Current
Direct Care Professional
Center for Disabilities
02.2021 - 01.2023
Health Home Care Coordinator
WHITNEY M. YOUNG HEALTH CENTER
08.2020 - 02.2021
Lead Recovery Treatment Assistant/Mental Health Worker
BRIDGEWATER STATE HOSPITAL/ OLD COLONY CORRECTIONAL FACILITY
01.2018 - 04.2020
Bachelor's - Sociology, Criminal Justice
Bridgewater State University
Human Services -
Massasoit Community College