Denise Kibel
Cortez,CO
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Administrative Clerk
Aces Auto
Cortez, CO
12.2019 - 07.2024
- Organized and maintained filing systems both electronically and manually.
- Ordered supplies and equipment as needed.
- Answered inquiries from customers regarding services or products offered by the company.
- Managed daily office operations, managing incoming calls.
- Generated monthly performance reports based on organizational objectives.
- Ensured compliance with applicable laws, regulations and policies of the organization.
- Resolved customer complaints in a timely manner.
- Processed employee payrolls according to established guidelines.
- Delivered exceptional customer service through direct communication with clients and team members.
- Provided assistance to other departments when needed.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Provided training and orientation for new staff on office procedures and policies.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Organized and maintained filing systems, ensuring accuracy and confidentiality.
- Performed office automation duties using email, desktop publishing and spreadsheets.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Greeted and signed in visitors to facilitate front office operations.
- Answered phone to take messages or redirect calls to colleagues.
- Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
- Maintained records and personnel files to drive administration and office support.
- Assisted with the implementation of new office procedures and administrative policies.
- Provided support to visitors by answering questions and directing them accordingly.
- Developed organizational filing systems for confidential customer records and reports.
- Handled incoming and outgoing correspondence, including mail, email, and faxes.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
High School Diploma -
Montezuma-Cortez High School
Cortez, CO05-1986
Skills
Active Listening
- Self Motivation
- Information Security
- Bookkeeping
- Computer Skills
- Training and coaching
- Data entry documentation
- Account balancing reconciliation
- Prioritization
- Documentation and Recordkeeping
- Filing and data archiving
- Phone call an
- Legal Compliance
- Title Examination
- Accuracy and Precision
- Loan Documentation
- Document Review
- Title Research
- Deadline Management
- Documentation Review
References
References available upon request.
Timeline
Administrative Clerk
Aces Auto
12.2019 - 07.2024
High School Diploma -
Montezuma-Cortez High School