Denise Kirkland
Bronx,NY
Summary
Providing 15+ years of City service in the custodial field. Delivering consistent high quality cleaning services to Agencies in local and state government. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
18
18
years of professional experience
Work History
Bronx Borough Supervisor
DCAS
09.2018 - Current
- Plan, organized, and directed work plans and project activities for District-wide maintenance, buildings, custodial, and grounds operations, facilities planning, and event planning, Supervise and monitored assigned projects and tasks to craft, building trades, operating engineers, and maintenance personnel engaged in upkeep and operations of buildings and grounds, inspects, and certifies work for quality, and timeliness
- Collaborated with other Agency administrators, vendors, State and Government agencies, and contractors to coordinate project activities and programs, resolve issues and conflicts, exchange information, and report on status of work in progress
- Assure compliance with laws, codes, regulations, and health and safety precautions related to maintenance and operations activities; ensure technical documentation and specifications exist for reference and review.
Assistant Bronx Borough Supervisor
DCAS
01.2016 - 09.2018
- Performed all duties of Custodial Level I, Custodial Level II, and Custodial Level III with additional duties
- Coordinated programs and projects with supervisory or lead personnel responsible for maintenance, construction, grounds, and repair matters
- Responded to emergencies and made decisions to resolve and mitigate emergencies or conditions resulting from malfunction of operational building systems
- Conducted regular inspection of buildings, equipment, and grounds for fire, safety, and health hazards; recommended or required proper elimination of hazards; inspected buildings relative to energy usage and savings
- Supervised and evaluated performance of assigned staff per agency guidelines and collective bargaining contracts; transferred, re-assigned, and disciplined personnel as appropriate; planned, coordinated, and arranged for proper training of employees; assigned employee duties and reviewed work to assure compliance with established standards and procedures.
Custodian Level III
DCAS
10.2013 - 09.2018
- Performed all duties of a Custodial Level I & Custodial Level II with additional responsibilities: Assist Borough Supervisor: in supervisors’ absence; report directly to Executive Director
- Responded to emergencies and made decisions to resolve and mitigate emergencies or conditions resulting from malfunction of operational building systems
- Supervise custodial staff concerning scheduling and timekeeping
- Fire Safety Director
- Supervise work assignments
- Green Clean Institute Certified
Custodian Level 1/Acting Level III
DCAS
04.2012 - 10.2013
- Performed all duties of a Custodial Level I & Custodial Level II with additional responsibilities: Took lead in the absence of Senior Custodian
- Maintain inventory and submit written and computerized requests for supplies
- Cleaned and disinfected restrooms, and locker rooms; ordered and stocked facilities with paper and supplies
- Responded to service requests, coordinated resources, and implemented set up and take down of furniture.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Custodial Assistant/Acting Custodian Level 1
DCAS
12.2006 - 04.2012
- Performed all duties of City Custodial Assistant with additional duties: Distribute and supervise work assignments
- Assist with daily attendance and City Time
- Manage daily office operations and maintenance of equipment
- Maintain inventory and submit written requests for supplies
- Cleaned and disinfected restrooms, and locker rooms,
- Sweep, mop, and vacuum, offices, and chambers.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ- Online05.2022
Certified Fire and Life Safety Director -
FDNY
12.2021
Certificate in Human Resource Management -
University of Phoenix
Tempe, AZ-Online02.2021
Skills
- Microsoft Office
- Training and Development
- Team Collaboration
- Communication and Interpersonal Skills
- Policy and Procedure Enforcement
- Waste and Recycling Management
- Damage and Incident Reporting
- Daily Facility Operations
- City Time Application
- Archibus Work Order System
- PassPort Application
Timeline
Bronx Borough Supervisor
DCAS
09.2018 - Current
Assistant Bronx Borough Supervisor
DCAS
01.2016 - 09.2018
Custodian Level III
DCAS
10.2013 - 09.2018
Custodian Level 1/Acting Level III
DCAS
04.2012 - 10.2013
Custodial Assistant/Acting Custodian Level 1
DCAS
12.2006 - 04.2012
Bachelor of Science - Business
University of Phoenix
Certified Fire and Life Safety Director -
FDNY
Certificate in Human Resource Management -
University of Phoenix
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